Field Service Engineer

TurnerFox Recruitment; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security systems integrator in Leeds is seeking a Field Service Engineer to deliver comprehensive technical support across various security systems. The role involves maintenance, diagnostic repairs, and a commitment to excellent customer service. Candidates should have relevant experience, strong technical knowledge of security technologies, and a full UK driving licence. Competitive salary and benefits are offered, including training and clear career progression within the company.

Benefits

Company vehicle

Paid travel time

25 days holiday plus bank holidays

Qualifications

• Proven experience as a Field Service Engineer or related role.
• Strong technical understanding of CCTV and Access Control systems.
• Full UK driving licence required.

Responsibilities

• Carry out preventative maintenance and reactive service calls.
• Diagnose and repair faults across security systems.
• Provide technical support for various security systems.

Skills

CCTV systems knowledge

Access Control systems knowledge

Network and IP configuration

Fault diagnosis and repair

Customer-facing skills

Tools

DVRs

NVRs

Network switches

Job description

Overview

Field Service Engineer - CCTV, Access Control & Security Systems

Location: Leeds
Employment Type: Full-Time, Permanent
Travel: Regional travel with occasional overnight stays required
Salary: Negotiable dependent on experience

An excellent opportunity has arisen for an experienced Field Service Engineer to join a leading security systems integrator delivering advanced electronic security solutions across the UK. This is a field-based position covering Stoke, Leeds, and Manchester, working on a wide range of CCTV, Access Control, Perimeter Detection, and Integrated Security Systems for commercial, public sector, and critical infrastructure clients. You\'ll be responsible for maintenance, fault-finding, servicing, and reactive repairs on large-scale, high-end integrated systems, ensuring our clients\' sites remain secure, compliant, and operational. This role offers a varied workload, exposure to the latest security technologies, and opportunities for training and career progression within a growing engineering team.

Responsibilities

• Carry out preventative maintenance (PPM) and reactive service calls on CCTV, Access Control, Intruder, and Security Systems.
• Diagnose and repair faults across analogue, IP, and network-based security systems.
• Service and maintain equipment including DVRs, NVRs, network switches, and control room systems.
• Provide technical support for perimeter intrusion detection, gates, and barrier systems.
• Complete service reports, update job management systems, and maintain accurate documentation.
• Deliver an excellent standard of customer service and communication at all times.
• Participate in the on-call rota and work flexibly, including occasional nights away.
• Ensure all work is completed safely and in accordance with relevant standards and procedures.

Skills & Experience

• Essential:
• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV systems (analogue and IP), Access Control systems (multi-site and site mustering), and Intruder Alarm Systems.
• Understanding of Networking and IP configuration.
• Ability to diagnose and repair electronic security faults on-site.
• Full UK driving licence.
• Excellent communication, organisation, and customer-facing skills.

Benefits

• Competitive salary (dependent on experience).
• Company vehicle, laptop, mobile phone, and uniform provided.
• Paid travel time and overtime opportunities.
• Comprehensive training on advanced integrated systems.
• Clear progression path within a growing security engineering team.
• 25 days holiday plus bank holidays.

Interested? Call TurnerFox Recruitment or email your CV

Keywords

Field Service Engineer, Security Engineer, CCTV Engineer, Access Control Engineer, Security Systems Technician, Service & Maintenance Engineer, IP CCTV, Network Security, Electronic Security, Perimeter Detection, Intruder Alarm Engineer, Fire & Security Engineer, Field Technician, Integrated Systems Engineer, Security Maintenance Engineer, Service Engineer North West