Field Service Engineer

E3recruitment; Ireland; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment consultancy in the United Kingdom is seeking a knowledgeable Field Service Engineer to enhance customer relationships and support technical service delivery within the laundry division. The ideal candidate will have experience in the commercial laundry industry and a mechanical engineering background. This role offers competitive salary benefits and involves travel throughout the Republic of Ireland.

Benefits

Company Car

Pension Scheme

Employee Assistance Programme

Additional service days

Qualifications

• Experience in the commercial laundry industry is required.
• Ability to travel throughout the Republic of Ireland, with overnight stays as required.
• Desirable knowledge of equipment and servicing requirements.

Responsibilities

• Conduct service repairs on company equipment while monitoring quality.
• Provide technical support to achieve business targets.
• Manage and develop client relationships effectively.
• Achieve sales targets for designated accounts.
• Promote additional services and support the acquisition of new accounts.

Skills

Technical support

Client relationship management

Knowledge of equipment servicing

Sales target achievement

Education

Mechanical engineering background

Job description

An exciting opportunity has arisen for a knowledgeable, enthusiastic, and highly motivated Field Service Engineer to take the next step in their career and join a Technical Account Management team. The Field Service Engineer will be responsible for managing, developing, and enhancing customer relationships while displaying technical expertise to support their clients with Service Visits, Technical Service Delivery, and Account Management throughout the Laundry Division.

Alongside a competitive salary, the Field Service Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more!

The successful Field Service Engineer will play a fundamental role in supporting the growth of the laundry division across Ireland, becoming part of a developing workforce alongside leaders in the manufacturing of chemicals for over 50 years.

Key Responsibilities of Field Service Engineer:

* Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment.
* Provide technical support to achieve business targets, customer satisfaction and objectives.
* Effectively manage and develop new and existing client relationships.
* Achieve sales targets for designated accounts.
* Promote additional services while displaying knowledge of equipment and servicing requirements.
* Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives.
* Support the acquisition of new accounts and prepare and deliver customer and colleague training.
* Monitor and enhance commercial performance while ensuring that account summaries are consistently updated and accurate.
* Submit punctually reports for all visits using approved document templates, including all applicable information

Requirements & Qualifications for Field Service Engineer:

* Ability to travel throughout the Republic of Ireland, with overnight stays as required.
* Experience in the commercial laundry industry and/or knowledge of equipment and servicing requirements.
* A background in Mechanical engineering is desirable with working Electrical knowledge.
* A proven ability to manage, develop, and achieve progressive sales targets for your accounts.

For further information on the role, or to be considered for the position of Field Service Engineer, please apply directly.