Field Service Engineer

TurnerFox Recruitment; Hempstalls; Remote; GBP 30,000 - 45,000; Full time

Job summary

A recruitment agency is seeking an experienced Field Service Engineer to deliver advanced security solutions across the UK. Responsibilities include maintenance, fault-finding, and servicing high-end security systems like CCTV and Access Control, with extensive travel required. Ideal candidates should have a strong technical background, excellent communication skills, and a valid UK driving licence. The position offers competitive pay, company vehicle, and training opportunities.

Benefits

Company vehicle

Paid travel time

Comprehensive training

25 days holiday plus bank holidays

Qualifications

• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV systems and Access Control systems.
• Understanding of Networking and IP configuration.

Responsibilities

• Carry out preventative maintenance and reactive service calls.
• Diagnose and repair faults across security systems.
• Provide technical support for security systems.

Skills

CCTV systems knowledge (analogue and IP)

Access Control systems expertise

Troubleshooting electronic security faults

Strong communication skills

Full UK driving licence

Job description

Overview

Field Service Engineer - CCTV, Access Control & Security Systems

Location: Stoke on Trent
Employment Type: Full-Time, Permanent
Travel: Regional travel with occasional overnight stays required
Salary: Negotiable dependent on experience

About the Role

An excellent opportunity has arisen for an experienced Field Service Engineer to join a leading security systems integrator delivering advanced electronic security solutions across the UK. This is a field-based position covering Stoke, Leeds, and Manchester, working on a wide range of CCTV, Access Control, Perimeter Detection, and Integrated Security Systems for commercial, public sector, and critical infrastructure clients. You'll be responsible for maintenance, fault-finding, servicing, and reactive repairs on large-scale, high-end integrated systems, ensuring our clients' sites remain secure, compliant, and operational. This role offers a varied workload, exposure to the latest security technologies, and opportunities for training and career progression within a growing engineering team.

Key Responsibilities

• Carry out preventative maintenance (PPM) and reactive service calls on CCTV, Access Control, Intruder, and Security Systems.
• Diagnose and repair faults across analogue, IP, and network-based security systems.
• Service and maintain equipment including DVRs, NVRs, network switches, and control room systems.
• Provide technical support for perimeter intrusion detection, gates, and barrier systems.
• Complete service reports, update job management systems, and maintain accurate documentation.
• Deliver an excellent standard of customer service and communication at all times.
• Participate in the on-call rota and work flexibly, including occasional nights away.
• Ensure all work is completed safely and in accordance with relevant standards and procedures.

Skills & Experience

Essential:

• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV systems (analogue and IP), Access Control systems (multi-site and site mustering), and Intruder Alarm Systems.
• Understanding of Networking and IP configuration.
• Ability to diagnose and repair electronic security faults on-site.
• Full UK driving licence.
• Excellent communication, organisation, and customer-facing skills.

Benefits

• Competitive salary (dependent on experience).
• Company vehicle, laptop, mobile phone, and uniform provided.
• Paid travel time and overtime opportunities.
• Comprehensive training on advanced integrated systems.
• Clear progression path within a growing security engineering team.
• 25 days holiday plus bank holidays.

Interested? Call TurnerFox Recruitment or email your CV

Keywords

Field Service Engineer, Security Engineer, CCTV Engineer, Access Control Engineer, Security Systems Technician, Service & Maintenance Engineer, IP CCTV, Network Security, Electronic Security, Perimeter Detection, Intruder Alarm Engineer, Fire & Security Engineer, Field Technician, Integrated Systems Engineer, Security Maintenance Engineer, Service Engineer North West