Field Service Engineer

Syntech Recruitment Ltd; Harlow; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Engineer to install and maintain security systems across the South East. Candidates should have a strong mechanical background and be comfortable working outdoors. The role offers a base salary of £35,000 with uncapped overtime and opportunities for training and career growth. Excellent customer service skills are essential, and a clean UK driving licence is preferred.

Benefits

Company van

22 days holiday + bank holidays

Uncapped overtime

Qualifications

• Strong mechanical skillset with hands-on background.
• Electrical knowledge (e.g., 18th Edition, 3-phase systems) is advantageous.
• Full UK driving licence is required.

Responsibilities

• Install, service and repair physical security equipment.
• Attend breakdowns and perform diagnostics.
• Complete electronic job sheets using a tablet.

Skills

Mechanical skills

Electrical knowledge

Customer service

Problem-solving

Job description

Field Service Engineer – Gates, Barriers & Security Systems


Location: Covering the South East (ideally based within 20 miles of Harlow)
Salary: £35,000 basic + uncapped overtime + on-call allowance (OTE £45,000–£50,000+)
Training provided | Career growth | Hands-on, varied field work

Are you a mechanically minded engineer who doesn’t mind getting stuck in? Looking for a field-based role with strong earning potential and varied, practical work?
We’re working with a leading engineering firm that designs, installs, and maintains physical security systems across the UK. They're looking for a Field Service Engineer to join their growing team, supporting both installation and ongoing maintenance.
This role is ideal for someone with a solid mechanical and electrical background who is happy working outdoors, occasionally in challenging environments (e.g. drilling, working in pits, getting dirty). Plenty of weekend work and overtime is available, and full product training will be provided.

Package and Benefits:

• £35,000 base salary
  
  
• Overtime at 1.3x after 40 hours on weekdays
  
  
• Uncapped overtime and weekend work available
  
  
• On-call rota with generous allowances
  
  
• 22 days holiday + bank holidays (rising to 25 after 2 years)
  
  
• Company van (business use only), tools, PPE, mobile phone and uniform provided
  
  
• Varied, hands-on role with long-term progression opportunities
  
  

Field Services Engineer Responsibilities:

• Install, service and repair physical security equipment such as gates, barriers, blockers and turnstiles
  
  
• Attend breakdowns and perform fault-finding and diagnostics
  
  
• Take part in a 1-in-5 (moving to 1-in-6) on-call rota, with an average of 3 callouts per week
  
  
• Complete electronic job sheets using a tablet or smartphone
  
  
• Deliver excellent customer service on site and communicate clearly with clients
  
  
• Travel across the South East and occasionally further afield, including overnight stays where required
  
  

Field Service Engineer Requirements:

• Based in the South East – ideally within a 20-mile radius of Harlow
  
  
• Strong mechanical skillset – hands-on background is essential
  
  
• Electrical knowledge is an advantage (e.g. 18th Edition, 3-phase, or 24v DC/AC systems)
  
  
• Full UK driving licence (preferably clean)
  
  
• Physically fit and comfortable with manual work, outdoor environments, and confined spaces
  
  
• Willing to travel, stay away overnight when required, and work weekends when required
  
  
• Able to pass a safety-critical medical and face fit test (clean-shaven required for P3 mask)
  
  
• Must be British-born (due to site clearance requirements)
  
  
• Must have no criminal convictions (security clearance required)

Application Process:We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful.
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Syntech Recruitment Limited:We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our T&C’s, Privacy Policy, and Disclaimers are available on our website: www.Syntechrecruitment.co.uk