Field Service Engineer

SER Limited; Greater London; On-site; GBP 37,000 - 39,000; Full time

Job summary

Join a leading global manufacturer in the MHE sector as a Field Service Engineer. This exciting role involves maintenance, repairs, and troubleshooting of small to large equipment across various customer sites. You'll enjoy a competitive salary, comprehensive development support, and benefits in a company dedicated to its staff's growth.

Benefits

25 Days Holiday (Excluding Bank)

Death in Service x4

Salary Sacrifice Pension

Work Van and Mobile Phone

Training and Development Support

Qualifications

• Experience in maintenance and troubleshooting of MHE.
• Ability to read electrical and hydraulic schematics.
• Proven background in Mechanical and Electrical Engineering.

Responsibilities

• Conduct maintenance, repairs, and troubleshooting on MHE.
• Provide strong customer service while supporting clients.
• Work with hydraulic, pneumatic, and electronic systems.

Skills

NVQ Level 3 in Mechanical and Electrical Engineering (or equivalent)

Technical Expertise

Safety awareness

Strong customer service skills

Education

NVQ Level 3 in Mechanical and Electrical Engineering

Job description

Field Service Engineer

Birmingham Area

£37.5k to £38.5k (DOE) – 40 hour work week

+Overtime 1.5x (Regular but not guaranteed), 25 Days Holiday (Excluding Bank), Death in Service x4, Salary Sacrifice Pension, Work Van and Mobile Phone, Plus Support and Training for Development

We are a global manufacturer in the MHE sector, being the front runner in sustainable MHE and services. We are a forerunner in sustainable MHE and services. Being the strongest presence in the UK for a manufacturer due to our service engineers, no one does it how we do it. With over 1.2k service engineers globally we have you covered in breakdown and repair needs, this being said, we are now excited to welcome a new field service engineer to the family due to expansion. This is a great opportunity to work for a global leader and have the tools to grow and develop your skills.

This role will entail maintenance, repairs and troubleshooting small MHE to larger ones too. This role focuses on FLTs to small plant equipment, so the ideal person with come from a MHE, agricultural or plant background. You will need to be multiskilled with no bias due to working with hydraulics, pneumatics and electronic systems for this. You will be sent out to various customer sites, so you will need strong customer service skills being the face of the company.

Skills:

• NVQ Level 3 in Mechanical and Electrical Engineering (or equivalent)
• Read Electrical and Hydraulic Schematics
• Technical Expertise with a proven background in industry
• Ability to deliver strong service with clear communication and detailed reporting
• Cross channel communication with liaising with the service controller desk
• Safety awareness, adhering to protocols and creating safe environments
• Self-starter who loves to take on new challenges and continuously improving their skills
• Team player, some days you will work with other members of the team
• Background in MHE, Agricultural or Plant is desired
• Live an hour away from patch
• Full clean drivers license

In return, you get to work for a great company who invest a lot in training and development of their staff. With a competitive salary and great additional benefits, if you want to work for a global leading manufacturer for MHE – this roles for you!

SER-IN