Field Service Engineer

TN United Kingdom; Falkirk; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading Service Centre of Excellence for High Voltage in the UK as a Field Service Engineer. In this dynamic role, you will be the primary contact for customers, managing interactions and addressing a variety of challenges related to rotating equipment. Your expertise will ensure high-quality service delivery and contribute to minimizing downtime for our valued clients. With a focus on skill development and career growth, this position offers a vibrant and collaborative environment. Be part of a team that is shaping the future of engineering and enjoy a comprehensive benefits package including annual leave, a company van, and a pension scheme.

Benefits

33 days of holiday plus service days

Company Van

Defined contribution pension scheme

Employee Assistance Programme

Exclusive Discounts

Qualifications

• Experience in overhaul and repair of electric motors and generators.
• Strong relationship-building and customer service skills.

Responsibilities

• Manage customer interactions and conduct fault-finding on rotating machinery.
• Perform equipment installation, removal, and commissioning activities.

Skills

Electrical Engineering

Mechanical Engineering

Customer Service

Attention to Detail

Flexibility

Education

Electrical/Mechanical Engineering Qualification

Recognized Apprenticeship

Tools

Laser Alignment Equipment

Baker Testing Equipment

Vibration Analysis Tools

Job description

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Field Service Engineer - Full Time - Falkirk, United Kingdom

At Sulzer Falkirk, we’re seeking a dynamic Field Service Engineer to join our dedicated Services team. As the primary contact for our valued customers on-site, you will manage customer interactions professionally and handle a diverse range of rotating equipment challenges.

Our Falkirk Service Centre is the UK’s High Voltage Service Centre of Excellence, leading in maintenance solutions for rotating machinery. Serving sectors such as Wind/Hydro Power, Renewable Energy, Oil & Gas, and Water, we aim to reduce repair times and boost productivity to minimize customer downtime.

Your main tasks and responsibilities:

• Serve as the primary point of contact for customers at their sites, managing interactions with professionalism and expertise.
• Conduct fault-finding activities on various rotating machinery, including disassembly, mechanical QA checks, electrical testing, overhaul, repair, assembly, service, and maintenance of high and low voltage AC motors and generators (Predominantly HV Machines).
• Install, remove, and replace HV motors, generators, and white metal bearings.
• Undertake dismantling, inspection, and rebuilding of machinery, ensuring adherence to project scopes and standards.
• Perform equipment removal, installation, and commissioning activities for seamless project execution.
• Maintain high standards of on-site work quality, guaranteeing excellence in service delivery.
• Conduct alignment checks using DTIs or Laser alignment equipment.

To succeed in this role, you will need:

• A recognized apprenticeship or Electrical/Mechanical engineering qualification.
• Experience in overhaul and repair of electric motors and generators (LV & HV), along with other rotating equipment like pumps and gearboxes.
• Desirable skills include laser alignment, baker testing, electrical winding, vibration analysis, and on-site balancing.
• Flexibility and adaptability to changing project requirements.
• Excellent attention to detail and organizational skills.
• Strong relationship-building and customer service skills.
• The ability to work independently or as part of a team.

What we offer you:

• Annual Leave: 33 days of holiday plus service days.
• Company Van: Provided vehicle for work-related activities.
• Pension: Defined contribution pension scheme.
• Employee Assistance Programme: Confidential support and guidance.
• Exclusive Discounts: Discounts on shopping, entertainment, and lifestyle, including Costco memberships for eligible employees.

Join Sulzer Falkirk, a leading Service Centre of Excellence for High Voltage in the UK, where significant investments have enhanced our capabilities. Enjoy a vibrant, collaborative environment that fosters skill development and career growth. Be a vital part of building a sustainable future. Apply today and contribute to shaping the future of engineering!

No visa or work permit support can be provided for this role.

Questions about the role? Contact Daniel Faulkner. We look forward to hearing from you!

Sulzer is an equal opportunity employer, committed to a diverse workforce.