Field Service Engineer

Serendipity Consulting; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the manufacture of professional coffee machines is seeking a Field Service Engineer to join their expanding team in the Romford area. The successful candidate will install, service, and repair coffee machines, ensuring high standards and excellent customer service. This role offers competitive salary, career progression opportunities, and comprehensive training.

Benefits

Competitive salary

Career progression opportunities

Investment in training and development

Company van available for private use

Door-to-door pay

30 days paid holiday per year

Overtime payments

Full product training

Specialist tools supplied

Full company uniform provided

Qualifications

• Previous electrical and mechanical experience required.
• Mechanical and/or electrical qualification is preferred.

Responsibilities

• Installing and setting up coffee equipment at customer premises.
• Carrying out routine servicing at customer sites.
• Administering installation, service, and repair activities.

Skills

Electrical experience

Mechanical experience

Attention to detail

Customer service

Ability to follow procedures

Time management

Education

Mechanical and/or electrical qualification

Job description

This is for candidates living within the M25 area.

An exciting opportunity to join a market leader in the manufacture of professional coffee machines as a Field Service Engineer, covering Romford and surrounding areas.

Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around Romford and nearby areas.

Job Description

The main responsibility of the Field Service Engineer is to install, service, and repair traditional and automatic coffee machines to high standards, accurately recording all work conducted for invoicing purposes.

The Role

• Installing and setting up coffee equipment at customer premises.
• Demonstrating the equipment to customers.
• Carrying out routine servicing at customer sites.
• Administering installation, service, and repair activities accurately through company systems.
• Supporting the organization of work routines within the team.
• Managing time effectively to meet deadlines.
• Delivering excellent customer service consistently.

Experience Required

• Previous electrical and mechanical experience.
• Mechanical and/or electrical qualification is preferred.
• Ability to show initiative and adapt to changing requirements.
• Excellent attention to detail.
• Ability to follow company procedures and client specifications safely and accurately.
• Ability to work to deadlines and manage time effectively.
• Willingness to learn and attend training.

Benefits

• Competitive salary and career progression opportunities.
• Investment in training and development.
• Company van (available for private use).
• Door-to-door pay.
• 30 days paid holiday per year.
• Overtime payments for weekday and weekend work.
• Work on a 1 in 4 weekends schedule.
• Full product training provided.
• Specialist tools and full company uniform supplied.