Field Service Engineer

Agricultural Recruitment Specialists; England; On-site; GBP 36,000 - 39,000; Full time

Job summary

A leading family-run machinery business is seeking a skilled Field Service Engineer for the South West region. This hands-on role involves servicing and maintaining plant machinery, providing outstanding customer service, and using diagnostic tools to resolve faults. The ideal candidate will have NVQ Level 3 or equivalent in engineering and experience with machinery, alongside strong diagnostic skills. A competitive salary package, including overtime and benefits, is offered.

Benefits

Company vehicle

Tools allowance

Life assurance (3x basic salary)

23 days holiday + Bank Holidays

Company pension scheme

Health Cash Plan

Employee Assistance Programme

Flexible additional holiday

Structured personal development and training opportunities

Qualifications

• Experience with plant, agricultural, or construction machinery preferred.
• Strong diagnostics skills; understanding of diesel engines, hydraulics, electrics, and transmissions.
• IT literate with a positive attitude towards learning new software.

Responsibilities

• Diagnose and rectify mechanical, electrical, hydraulic, and powertrain faults.
• Service, repair, and maintain plant machinery to manufacturer standards.
• Complete job reports and risk assessments using an in-house system.

Skills

Diagnostics

Customer Service

Mechanical Engineering

Electrical Engineering

Hydraulics

Education

NVQ Level 3 / City & Guilds in Plant, Agricultural, or Mechanical Engineering

Job description

Job Title: Field Service Engineer

Position: Plant & Machinery - South West Region – Blandford

Salary: £38,500 + Overtime at 1.5x and 2x + Bonus + Benefits

Hours: Monday-Friday 8:00am-4:30pm

The Job:

An excellent opportunity for a skilled Field Service Engineer to join a well-established, family-run machinery business representing a market-leading brand within the plant and machinery sector. This hands-on role involves servicing, repairing, and maintaining a range of plant and construction machinery both in the workshop and on customer sites.

You will work independently across a designated area, using diagnostic tools to identify and resolve faults, while providing outstanding customer service and technical support.

• Diagnose and rectify mechanical, electrical, hydraulic, and powertrain faults using diagnostic tools (training provided)
• Service, repair, and maintain plant machinery and equipment to manufacturer standards
• Complete detailed job reports, timesheets, and risk assessments using an in-house service management system
• Identify and report additional work opportunities, promoting the company’s services
• Order parts accurately and liaise with the service and parts teams
• Adhere to health and safety policies, ensuring safe working practices
• Build positive relationships with customers to deliver high-quality, responsive service

The Company:

A family-owned, multi-depot plant and machinery dealership known for excellent customer service and technical support. Offers long-term career progression, training, and a supportive culture.

The Candidate:

• NVQ Level 3 / City & Guilds or equivalent in Plant, Agricultural, or Mechanical Engineering
• Experience with plant, agricultural, or construction machinery preferred
• Strong diagnostics skills; good understanding of diesel engines, hydraulics, electrics, and transmissions
• IT literate; positive attitude towards learning new software (training provided)
• Excellent communication skills with a professional, customer-focused approach
• Full UK driving license and willingness to travel across the region

The Package:

• Salary: £36,500 - £38,500 DOE
• Overtime at time and a half and double time
• Company vehicle, tools allowance, and life assurance (3x basic salary)
• 23 days holiday + Bank Holidays
• Company pension scheme
• Health Cash Plan
• Employee Assistance Programme (legal, mental health, medical support via app)
• Flexible additional holiday
• Structured personal development and training opportunities

Application:

Please email your CV to Grace Hartwell, Senior Delivery Recruitment Consultant, [emailprotected].

Additional Information:

Keep up-to-date with opportunities from Agricultural Recruitment Specialists by registering on our website: www.agriRS.com and following us on social media. We specialise in roles across sales, management, marketing, operations, and technical fields within agriculture, food, horticulture, equestrian, animal health, and rural sectors. Our services include recruitment solutions, executive search, candidate profiling, advertising, and support. For assistance, contact us at 01905 345 155 or 0044 1905 345 155.