Field Service Engineer

ZipRecruiter; East Kilbride; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Engineer to join their innovative team. This role involves regular travel across Europe, performing installations, maintenance, and repairs on cutting-edge green energy products. You'll be at the forefront of the energy transition, working with advanced technology that helps businesses utilize waste steam efficiently. If you are a multi-skilled technician with a passion for sustainability and excellent customer service skills, this opportunity is perfect for you. Join a forward-thinking company dedicated to making a positive impact on the planet.

Qualifications

• Qualified electrical or mechanical technician with HNC/ONC.
• Experience in control systems and relevant industries.

Responsibilities

• Perform commissioning, maintenance, and repairs on Heliex Power products.
• Provide customer training and support for product use.

Skills

Customer facing skills

Communication skills

Time management

Flexibility to travel

Fault diagnosis

Electrical or mechanical technician skills

Education

HNC/ONC in relevant engineering subjects

Tools

Control systems/PLCs

Service van operation

Job description

Job Description

Field Service Engineer

Are you a time-served, multi-skilled engineer who is keen on regular travel across multiple European destinations? Are you keen on working for a company whose products are at the forefront of the green energy transition? If so, this role could be the ideal fit...

Who will you be working for?

Heliex Power design, manufacture and assemble Steam Screw Expander generator sets for various markets worldwide. We use our patented technology to deliver clean energy from the waste steam of plant owners. From cottage industry artisans to multi-, Heliex Power unlocks the potential of their waste heat and steam - enabling their businesses to prosper and do their bit in saving the planet.

What will I be doing?

The Field Services Engineer will join our European-based service team. The successful candidate will be responsible for performing commissioning, planned preventative maintenance and reactive breakdown and repair activities to Heliex Power products located at customers’ premises.

The following provides an overview of key duties to be carried out by the Field Service Technician:

• Product installation and commissioning.
• Product in-house and field service maintenance, fault diagnosis and repair.
• Customer and distributor training and support.
• Input to the definition of development and production test procedures.
• Input to product design, improvement, and cost reduction programmes.
• Ensure the equipment carried in the service van is in good condition, and ensure the defined inventory of spare parts is maintained and accounted for.
• Adhere to all safety protocols, guidelines and regulations to ensure a safe working environment for yourself and colleagues.
• Perform appropriate administrative duties including time sheet completion, parts requisitions and orders, invoicing data and ECN problem note reporting.

To thrive in this role, you will have/be:

• Time-served electrical or mechanical technician qualified to a minimum of HNC/ONC in relevant engineering subjects, preferably related to rotating equipment or power.
• Experience of control systems/PLCs.
• Significant experience in power, steam, compressor, pumps or other relevant industries.
• Experience driving vans up to 3.5t GVM.
• Providing the support required to close service events within the SLA and to the satisfaction of the customer.
• Flexibility to work away from home (up to 40 weeks per year across European sites).
• Exceptional customer facing and communication skills.
• Able to work accurately, methodically and to complete tasks to a high standard.
• Good understanding of H&S disciplines.
• Able to work to tight deadlines, by prioritising and effective time management.
• Computer literate.
• Clean current driving licence.
• Current passport.

Interested in taking things further?

If you'd like some more information, fancy an informal chat, or are keen to see where this role could take you, please contact me through the below details. All conversations are completely confidential.

Even if you aren't actively looking, or don't have an updated CV, please do not let this dissuade you. We can happily sort this out at a later stage.

Email: [e-mail]