Field Service Engineer

Jungheinrich UK; Duxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading intralogistics company is seeking a Field Service Engineer to join their customer service team in Cambridge. The role involves servicing, repairing, and maintaining diverse material handling equipment. Ideal candidates will have mechanical and electrical skills, with experience in a customer-facing environment. Join a culture that values integrity, respect, and ongoing training.

Benefits

25 days annual leave plus bank holidays

Access to discount website

Company pension scheme with employer matched contributions

Private medical insurance

Overtime opportunities

Extensive toolkit and uniform

Industry leading training

Company laptop and phone

Qualifications

• Suitable for engineers from various maintenance backgrounds like automotive, HGV, or forklift.
• Must hold a full driving license and have customer-facing experience.
• Experience working independently is beneficial.

Responsibilities

• Visit client sites for servicing, repairs, and maintenance of equipment.
• Manage parts stock and complete service reports.
• Provide high-quality customer service.

Skills

Mechanical skills

Electrical skills

Customer service experience

Job description

Overview

Jungheinrich is one of the world's most successful intralogistics companies. As a top employer, we offer outstanding opportunities in a wide range of professional fields.

Within Jungheinrich UK we strive for excellence, challenging current practice and driving to continue to be the best in class. We invest in our talent and have a culture of openness, integrity, and respect. As a holder of an Investor in People award since 2006, we commit to ensuring you are given the right training when you need it to do your job to the best standard. By joining Jungheinrich you will join a team of people passionate to succeed.

We are currently looking for a Field Service Engineer to join our customer service engineering team to cover Cambridge.

Role Responsibilities

The successful candidate will visit various client sites in the area in order to carry out servicing, repairs, and preventative maintenance on a wide range of Jungheinrich material handling equipment and forklift trucks. You will be responsible for the management and control of the parts stock and completing service reports and timesheets.

Person Specification

This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.

Benefits

• 25 days annual leave plus bank holidays
• Discount website which will give you access to 100’s of brands with opportunities for savings and cashback
• Company Pension Scheme: Employer matched contributions of between 5% and 10%
• Private Medical Insurance: Free to all employees as a taxable benefit, with additional option of adding on partners/children at a small cost
• Overtime opportunities
• Extensive toolkit and uniform
• Industry leading training
• Company laptop and phone

Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.

Any unsolicited CVs from agencies will be treated as a gift

Jungheinrich UK Limited is an Equal Opportunities Employer which recognises the value of having a diverse and inclusive workplace. We strive to have a workforce which is representative of all sections of society and therefore will not unlawfully discriminate on the grounds of any protected characteristic including but not limited to sex, sexual orientation, race, religion, disability, marital status and gender reassignment. We ask you to take the time to complete the details below to help us to understand the characteristics of the candidates we attract and monitor and review our processes to ensure they are supportive of our aims. The data gathered will not be used as part of any decisions on any potential employment with Jungheinrich UK Limited.

Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at [e-mail].

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.