Field Service Engineer

Timpson Group; Crawley; On-site; GBP 28,000 - 34,000; Full time

Job summary

Join a leading family business as a Field Service Engineer in Crawley, providing essential service and support for photobooths and key cutting machines. With full training, you'll build strong relationships, enjoy generous benefits, and have excellent progression opportunities in a fun, energetic atmosphere.

Benefits

Birthdays off

Generous colleague discounts

Timpson holiday homes

Excellent promotional prospects

Qualifications

• No experience required; comprehensive training provided.
• Eager to learn new skills and earn bonuses.
• Pride in personal standards and appearance.

Responsibilities

• Replenish and restock machines.
• Conduct repairs and preventative maintenance.
• Manage stock on-site and in vehicles.

Skills

Multitasking

Customer service orientation

Initiative

Self-motivation

Education

Full driving license

Job description

Timpson Group

We are looking for a new colleague to join our team and help us look after our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.

Field Service Engineer - Full Time

45 hours per week, working 5 out of 7 days

Salary: £28,782 per annum + bonus scheme

Location: Crawley, UK

We are seeking a candidate based within approximately 10 miles of Crawley, but travel around the surrounding areas will be required to service machines.

We pride ourselves on amazing our customers and colleagues. You will enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks, and key machines are operational and well-presented, helping to turn first-time customers into lifelong clients.

This role is more than just a field service engineer position; for the right person, it can be truly rewarding and enjoyable. Our business fosters a fun and energetic atmosphere where motivation and enthusiasm are key.

If you have a full driving license, are self-motivated, eager to earn bonuses, keen to learn new skills, and take pride in your personal standards, you are the ideal candidate to join our team.

Starting salary is £28,782. After successful probation, you will be eligible for an uncapped monthly bonus, often around £400.

We offer fantastic benefits, including:

• Birthdays off
• Generous colleague discounts across the group
• Timpson holiday homes
• Excellent promotional prospects

As part of the Timpson group, a well-established family business built on trust and kindness, you will have excellent progression opportunities and be valued as part of our family.

No experience is required as we provide comprehensive training in all skills, including service and management.

Key Responsibilities

• Replenish and restock machines
• Carry out preventative service visits within a designated territory
• Complete site surveys for new machine installations
• Clean machines to ensure they are in excellent condition for customers
• Perform cash removals and deposits
• Conduct repairs as part of ongoing maintenance
• Manage stock both on-site and in vehicles
• Support or cover holiday shifts for other field engineers
• Build strong relationships with colleagues and concession partners
• Maintain a smart appearance, wear the correct uniform and name badge, and leave machines in better condition than found