Field Service Engineer

Perfect Placement; Coventry; Hybrid; GBP 37,000; Full time

Job summary

A leading engineering company is seeking a dedicated Field Service Engineer to join their team, covering the Midlands area. The role involves conducting maintenance and repairs on automated storage systems, providing technical support, and ensuring client satisfaction. Candidates should have expertise in mechanical or electrical engineering, and a full UK driving licence is essential. This position offers a competitive salary with bonuses and comprehensive benefits, including a company van and further training.

Benefits

Company van

25 days annual leave plus bank holidays

Pension scheme

Qualifications

• Strong willingness to learn and a hands-on, proactive approach.
• Flexibility for regional and occasional national travel.
• Self-motivated and comfortable working independently.

Responsibilities

• Conduct inspections and maintenance on storage systems.
• Diagnose and resolve technical faults independently.
• Provide technical support and product training to clients.

Skills

Technical problem-solving skills

Interpersonal skills

Attention to detail

Education

Experience or qualifications in mechanical, electrical, or general engineering

Tools

Basic tools for maintenance and repair

Job description

Overview

Field Service Engineer required in the Midlands Area. £36,500 basic salary with access to a generous bonus scheme. 40-hour work week, Monday to Friday, 8:00am to 4:30pm with access to overtime. Occasional pre-scheduled weekend work. 25 days of annual leave plus bank holidays, with an additional day for every 5 years of service. Company Vehicle Provided. Our client, a well-established leader in automated storage solutions, is seeking a dedicated Field Service Engineer to join their growing engineering team, covering the Midlands area.

Reporting to the Area Manager, your responsibilities will be to:

Responsibilities

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades, including software updates.
• Assist with the commissioning and installation of new systems at client sites.
• Respond promptly to emergency breakdowns.
• Provide technical support and product training to clients.
• Complete and submit accurate service reports and documentation promptly.
• Manage travel and schedule efficiently.
• Develop in-depth knowledge of automated storage products and systems.
• Represent our client professionally with a friendly and presentable manner.
• Occasional national and international travel (for training purposes).

Location and travel: You will be based in and around the LE, CV, WV, WS and B postcode regions and will require a UK driving licence with minimal points. This is a field-based role so travel will be required. The company provides a van.

Requirements

• Strong willingness to learn and a hands-on, proactive approach.
• Experience or qualifications in mechanical, electrical, or general engineering.
• Excellent fault-finding and technical problem-solving skills.
• Full UK driving licence with minimal points.
• Flexibility for regional and occasional national travel (including overnight stays).
• Strong interpersonal and communication skills.
• Professional presentation and a customer-first attitude.
• High attention to detail and pride in workmanship.
• Experience in storage solutions or materials handling (desirable but not essential).
• Self-motivated and comfortable working independently.

Benefits and Rewards

• £36,500 basic salary with access to a profit share bonus scheme.
• 25 days plus bank holidays, with an additional day for every 5 years of service.
• Company van, fully stocked with the latest tools.
• All travel expenses covered.
• Full tool kit and branded uniform provided.
• Company laptop and iPhone.
• Comprehensive product training (UK and Europe).
• Pension scheme, life assurance, and income protection.
• Paid sick leave.
• Working hours from 8:00am-4:30pm, Monday to Friday, with occasional pre-scheduled weekend work.

If you're interested in this vacancy, please contact Billy at Perfect Placement today.

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