Field Service Engineer

CV Technical; Copythorne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A manufacturing company is looking for a motivated Field Service Engineer to provide excellent customer service and undertake maintenance. The ideal candidate will have a positive attitude, be willing to travel, and possess strong technical skills. A commitment to customer satisfaction is key. Competitive salary and benefits package offered.

Benefits

Benefits package

Qualifications

• Experience in field service engineering is advantageous.
• Must be willing to travel extensively.
• Ability to manage difficult customer situations positively.

Responsibilities

• Attend service and breakdown visits across the UK.
• Identify and supply replacement parts.
• Deliver high standards of customer support.

Skills

Field Service Experience

Positive attitude

Customer support

Electrical troubleshooting

Job description

Overview

Field Service Engineer
UK WIDE & IRELAND (Deeside Based)
£30,000 - £40,000 + Benefits

We are looking for a motivated Field Service Engineer to join a manufacturing company. Reporting directly to the Field Service Manager you will be a key member in ensuring the companies clients are provided with the top service and after sales experience. You will be involved in all aspects of planned maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers.

Responsibilities

• Attend service and breakdown visits across the UK.
• Attend occasional service and breakdown visits across the rest of the world.
• Identify and supply replacement parts to customers in a time-critical manner.
• Rectify electrical and Siemens software issues.
• Complete service sheets electronically on an iPad and submit to the Spares & Service coordinator in a timely manner.
• Visiting key customers regularly to maintain customer satisfaction on days without a pre-booked visit.
• Deliver an extremely high standard of customer support.
• Prioritise the technical concerns and issues of customers from many locations.
• Waste Handling Systems Experience - advantageous

The Ideal Candidate

• A positive and outgoing attitude, even when dealing with difficult situations.
• Willing to travel extensively and be away from home regularly.
• Field Service Experience - Advantgeous
• Professional and well-presented.
• Be willing to work additional hours to complete projects.

In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Jordan Pannell at or call for a confidential discussion on (phone number removed)