Field Service Engineer

Greenshields Jcb Ltd; Cold Ash; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Medical and Dental Cash Plan

Life Assurance

Contributory Pension Scheme

Uniform

Ongoing JCB and in-house training

Job summary

Greenshields Jcb Ltd is seeking experienced Field Service Engineers to service and repair JCB construction plant and equipment across multiple depots in the South East and Midlands. You will provide onsite support, perform maintenance, and diagnose faults to keep machinery in peak condition.

The role includes working at depots in Farnham, Hemel, Braintree, Burgess Hill, Thatcham or Midlands regions, with a focus on safety, quality, and customer satisfaction.

Qualifications

• Provide onsite customer support for machinery within the region.
• Maintain machinery in optimal condition through scheduled maintenance, repairs, and inspections.
• Complete jobs efficiently, to a high standard, and within set timeframes.
• Develop and sustain good relationships with internal and external customers.
• Work independently to troubleshoot and resolve issues.
• Ensure all work and personal equipment comply with safety standards.
• Supervise apprentices when required to ensure quality work and safety procedures.
• Investigate and diagnose technical problems.

Responsibilities

• Provide onsite customer support for machinery within the region.
• Maintain machinery in optimal condition through scheduled maintenance, repairs, and inspections.
• Complete jobs efficiently, to a high standard, and within set timeframes.
• Develop and sustain good relationships with internal and external customers.
• Work independently to troubleshoot and resolve issues.
• Ensure all work and personal equipment comply with safety standards.
• Supervise apprentices when required to ensure quality work and safety procedures.
• Investigate and diagnose technical problems.

Skills

Onsite support

Maintenance

Troubleshooting

Customer relations

Safety compliance

Independence

Education

NVQ Level 3 in Plant/Land-Based Mechanical Engineering

10 years experience in Plant/Land-based mechanics

Tools

CPCS Card

Job description

Based in Farnham, Hemel, Braintree, Burgess Hill, Thatcham or the Midlands we are seeking experienced Field Service Engineers based at four of our depots: Farnham, Hemel, Braintree, Burgess Hill, or Thatcham. Additionally, we are looking for engineers to cover the Midlands region. The role involves servicing and repairing JCB construction plant and equipment for a diverse customer base across the South East of England.

Key skills required:

• Provide onsite customer support for machinery within the region
• Maintain machinery in optimal condition through scheduled maintenance, repairs, and inspections
• Complete jobs efficiently, to a high standard, and within set timeframes
• Develop and sustain good relationships with internal and external customers
• Work independently to troubleshoot and resolve issues
• Ensure all work and personal equipment comply with safety standards
• Supervise apprentices when required to ensure quality work and safety procedures
• NVQ Level 3 or equivalent in Plant/Land-Based Mechanical Engineering
• Or 10 years of relevant experience in Plant/Land-based mechanics
• Ability to service a wide range of heavy tracked JCB machinery
• Investigate and diagnose technical problems
• CPCS Card
• Strong interpersonal, customer, and commercial awareness
• Efficient, flexible, and able to work independently

In return, you will receive:

• Salary based on experience (contact us for details)
• Medical and Dental Cash Plan
• Life Assurance
• Contributory Pension Scheme
• Uniform
• Ongoing JCB and in-house training

This is an excellent opportunity for a skilled field service engineer to join a world-class engineering company!