Field Service Engineer

First Call Contract Services Limited; City Of London; Sur place; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Company van provided

Door-to-door travel paid

Overtime opportunities

On-call allowance

Tools, uniform and full PPE

25 days’ annual leave + holidays

Private medical insurance

Health cash plan

Life assurance at 4x salary

Company pension scheme

Meal and drink allowance

Employee Assistance Programme

Birthday, Christmas and long-service v

Employee volunteering day

Résumé du poste

First Call Contract Services Limited seeks a Field Based Service Engineer to install, service and repair medical macerators and related infection control equipment across hospital and care-home sites.

You will diagnose faults, carry out maintenance, and complete compliance testing on customer sites, with a 40-hour week, on-call rota, and a company van provided.

Qualifications

• Experience in electrical and mechanical fault-finding.
• Previous field service, maintenance or engineering work.
• Knowledge of motors, pumps, plumbing and electrical controls.
• Experience with installation, servicing and repair of technical equipment.
• A relevant technical qualification (e.g., City & Guilds, National Certificate).
• Strong communication and customer service skills.
• Ability to work independently and meet deadlines.
• Full UK driving licence.
• Comfort with using an Android tablet or similar device.

Responsabilités

• Install and commission medical equipment including macerators and bedpan washers.
• Carry out planned maintenance, servicing and repairs.
• Diagnose electrical, mechanical and electro-mechanical faults.
• Complete compliance testing and equipment validation.
• Carry out plumbing installations and repairs for water and waste.
• Build relationships with customers at hospitals and care homes.
• Complete service reports via electronic tablet.
• Work safely with minimal disruption and participate in on-call rota.

Connaissances

Electrical fault-finding

Mechanical fault-finding

Field service experience

Independent working

UK driving licence

Android tablet usage

Customer service

Organising workloads

Formation

City & Guilds/National Certificate or equivalent

Outils

Android tablet

Description du poste

Field Service Engineer

Salary: Starting from £30,000 + DOE

Location: Field Based – London and surrounding areas

Hours: 40 hours per week, plus participation in an on-call rota (approximately 1 week in every 8 weeks)

Contract: Full-time, Permanent

About the Role

Our client supplies, installs and maintains medical macerators, bedpan washers and specialist infection control equipment for hospitals and care homes worldwide. They are looking for a skilled and reliable Field Based Service Engineer to join their growing service team.

This is an excellent opportunity for someone with electrical and mechanical fault-finding experience who enjoys working independently, visiting different customer sites and delivering a high standard of service.

Key Responsibilities

• Install and commission medical equipment, including macerators, bedpan washers and stainless-steel fixtures.

• Carry out planned preventative maintenance, servicing and breakdown repairs.

• Diagnose and resolve electrical, mechanical and electro-mechanical faults.

• Complete compliance testing and equipment validation in line with relevant standards.

• Carry out plumbing installations and repairs involving water and waste connections.

• Build and maintain positive relationships with customers across hospitals and care homes.

• Complete service reports and update job information using an electronic tablet.

• Work safely and professionally while minimising disruption to customers.

• Participate in the on-call rota and travel to customer sites as required.

About You

The successful candidate will ideally have:

• Experience in electrical and mechanical fault-finding.

• Previous experience in a field service, maintenance or engineering role.

• Knowledge of motors, pumps, plumbing, electrical systems and electronic controls.

• Experience with installation, servicing and repair of technical equipment.

• A relevant technical qualification, such as City & Guilds, National Certificate or equivalent.

• Strong communication and customer service skills.

• The ability to work independently, organise workloads and meet deadlines.

• A full UK driving licence.

• Confidence using an Android tablet or similar electronic device.

Experience working with medical equipment, infection control systems or healthcare environments would be advantageous. Knowledge of relevant HTM standards is also desirable.

Salary & Benefits

• Starting salary of £30,000 + DOE.

• Company van provided.

• Door-to-door travel paid.

• Overtime opportunities.

• On-call allowance.

• Company-issued tools, uniform and full PPE.

• 25 days’ annual leave, increasing with length of service, plus public and bank holidays.

• Private medical insurance.

• Health cash plan.

• Life assurance at four times basic salary.

• Company pension scheme.

• Meal and drink allowance.

• Employee Assistance Programme.

• Birthday, Christmas and long-service voucher rewards.

• Employee volunteering day.

Additional Information

• Full-time, permanent position.

• Enhanced DBS check required.

• Field-based role involving travel to customer sites.

• Candidates must live within one of the following postcode areas: NW6, NW10, W, SW, TW, HA or UB.