Field Service Engineer

Timpson Group; City of Edinburgh; On-site; GBP 28,000 - 35,000; Full time

Job summary

Timpson Group is seeking a Field Service Engineer to help maintain photobooths, photo printing machines, and key cutting machines. The position offers full training, a company vehicle, and a supportive environment with excellent progression opportunities and competitive pay.

Benefits

Birthdays off

Generous colleague discounts

Timpson holiday homes

Excellent promotional prospects

Qualifications

• Self-motivated with a full driving license.
• Eager to learn new skills and maintain high personal standards.

Responsibilities

• Replenish and restock machines.
• Perform preventative service visits.
• Conduct site surveys for new machine installations.
• Handle cash removals and deposits.
• Maintain a smart appearance and uniform.

Skills

Multitasking

Motivation

Customer Service

Job description

Timpson Group

We are looking for a new colleague to join our team and help us to look after our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.

Field Service Engineer - Full Time

45 hours per week, working 5 out of 7 days

Salary: £28,782 per annum + bonus scheme

Location: Edinburgh, UK

We are seeking a candidate based within approximately 10 miles of Edinburgh, willing to travel around the surrounding areas to service machines.

We pride ourselves on amazing our customers and colleagues. You will enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks, and key machines are operational and well-maintained, turning first-time customers into lifelong clients.

This role offers more than traditional field service work. For the right person, it can be rewarding and enjoyable. Our business fosters a fun, energetic atmosphere where motivation is key.

If you have a full driving license, are self-motivated, eager to earn bonuses, keen to learn new skills, and take pride in your personal standards, you are the ideal candidate.

Working hours are 45 per week, across 5 days out of 7. Starting salary is £28,782, with an uncapped monthly bonus typically around £400 after probation.

We offer fantastic benefits, including:

• Birthdays off
• Generous colleague discounts
• Timpson holiday homes
• Excellent promotional prospects

As part of the Timpson group, a well-established family business built on trust and kindness, you will be valued as part of our family.

No prior experience is required as we provide comprehensive training in all skills, service, and management.

Joining Timpson offers excellent progression opportunities and a supportive environment.

Key Responsibilities

• Replenish and restock machines
• Perform preventative service visits within a designated territory
• Conduct site surveys for new machine installations
• Clean machines to ensure they are in excellent condition for customers
• Handle cash removals and deposits
• Carry out repairs as part of ongoing maintenance
• Manage stock both on-site and in vehicles
• Support or cover for other field engineers as needed
• Build positive relationships with concession partners' colleagues
• Be kind and helpful to colleagues and customers
• Maintain a smart appearance, wear the correct uniform and name badge, and leave machines in better condition than found