Field Service Engineer

MasterMover Limited; Chichester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading manufacturing company is seeking an experienced Field Service Engineer to cover Northern England. You will maintain and repair various machinery, provide training to customers, and build professional relationships. Ideal candidates have a background in service maintenance, strong communication skills, and a full UK driving license. Join a dynamic team that values innovation and hard work in a supportive environment.

Qualifications

• Demonstrable experience in service/mechanical maintenance.
• Solid knowledge of engineering principles and repair of machinery.
• Good IT skills and proficient in using Microsoft Office.

Responsibilities

• Maintain and repair hydraulic, electrical and battery powered machinery.
• Provide training to the customers on the full use of the machinery.
• Manage administrative tasks and complete paperwork accurately.

Skills

Customer relationship management

Mechanical maintenance

Communication skills

IT skills

Problem-solving

Tools

Microsoft Office

Job description

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FIELD SERVICE ENGINEER - COVERING NORTHERN ENGLAND

Are you an experienced customer-facing field engineer? Do you demonstrate excellent decision-making and problem-solving skills? If that describes you then we have a place for you at MasterMover.

MasterMover is the world's leading manufacturer of electric tugs. Our innovative handling solutions can move wheeled and semi-wheeled loads ranging in size from 50kg up to 360,000kg. Our electric tugs and tows are the product of choice for market leading organisations and worldwide brands in the aerospace, automotive and pharmaceutical industries, as well as in retail, health care and other sectors of the economy.

We have an immediate requirement for a Field Service Engineer to join the Service team, you will be required to travel in the North of England (vehicle will be provided).

You will be attending customer sites to carry out repairs and maintain existing devices, commission new devices and train operators.

Key responsibilities include:

• Maintaining and repairing hydraulic, electrical and battery powered machinery
• Providing training to the customers on the full use of the machinery
• Creating professional relationships with customers to achieve customer loyalty
• Working closely with the Service Support team in managing workload effectively and reporting accurate and timely activities
• Using system tools to maintain organise and prioritise work schedules.
• Managing administrative tasks and completing paperwork accurately where required

Is this you?

• Demonstrable experience in service/mechanical maintenance
• Have solid knowledge of engineering principles, maintenance and repair of machinery
• A hard-working individual with a positive can-do attitude towards their work
• Excellent communication, interpersonal, negotiation and influencing skills
• Good IT skills and proficient in using Microsoft Office
• Hold a full UK driving licence

We look for individuals who share our positive outlook and thrive in an environment where mutual respect, trust and open communication all flourish. Everyone is valued for their skills and contribution. Our success comes from hard work - but don't worry, we like to have fun too!

If you want to make a difference to an innovative and interesting company where flexibility, autonomy and challenge are all part of the package, then we'd really like to hear from you.