Field Service Engineer

Power Electrics; Bristol; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Service Engineer, where you will play a vital role in maintaining and repairing diesel generators. This position offers a fantastic opportunity to work with a dedicated team, ensuring customer satisfaction through high-quality service and technical expertise. With a focus on innovation and sustainability, you'll contribute to a dynamic environment that values your skills and growth. Enjoy a supportive workplace that prioritizes employee development and offers excellent benefits, including holiday entitlement and a pension scheme. If you're passionate about engineering and customer service, this role is perfect for you.

Benefits

23 days holiday (plus bank holidays)

Excellent development and progression opportunities

Company pension scheme

Life assurance scheme

Qualifications

• Relevant qualifications in Mechanical or Electrical Engineering or Diesel Fitting.
• Proven experience in servicing and repairing generator sets.

Responsibilities

• Perform routine servicing and maintenance of diesel generators.
• Diagnose faults and carry out repairs on customer and rental generators.

Skills

Fault-finding skills

Effective communication

Independence

Teamwork

Education

Mechanical or Electrical Engineering qualification

Completion of an approved apprenticeship

Tools

Generator sets servicing tools

Diagnostic equipment

Job description

Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.

Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.

By investing in new research and technology, we’re providing our customers with reliable power that is increasingly sustainable and environmentally friendly. It’s certainly an interesting time to be working within the power generation industry.

What is the job?

This role offers a great opportunity for an experienced Service Engineer residing near the M4 corridor to join the South West's largest generator specialist. You will play a key role in supporting the Service Department by performing maintenance and repairs on customer-owned diesel generators and our rental fleet. This position requires a high degree of customer interaction and collaboration with various departments, so a strong customer service focus is essential.

What will you be doing in this role

1. Planned Maintenance and Service: Perform routine servicing and maintenance of diesel generators for both customer-owned and rental equipment.
2. Service and Repairs: Diagnose faults and carry out repairs on customer and rental generators, ensuring quick resolution of any issues.
3. Site Surveys: Conduct site surveys as requested to assess service needs and maintenance requirements.
4. On-Call Duty: Participate in the company’s on-call rota system to provide timely assistance during off-hours.
5. Health & Safety Compliance: Follow the Company Health & Safety Policy, maintaining clean and orderly workspaces, including company vehicles. Comply with all aspects of the company ISO standards ISO 9001, ISO 45001, ISO 14001 and ISO 50001 procedures. Proactively contributing to our continuous improvement programme.

Skills and requirement

1. Technical Qualifications: A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g., City & Guilds, BTEC). Alternatively, completion of an approved apprenticeship in Mechanical or Electrical Engineering. Proven experience in servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar (Essential).
2. Troubleshooting & Communication: Strong fault-finding skills and effective communication abilities.
3. Field Service Experience: Prior experience working in a field service role (advantageous).
4. Driving & Licencing: Full driving licence required. Demonstrated ability to understand and meet customer requirements efficiently and effectively.
5. Independence and Teamwork: Capable of working independently and as part of a team.
6. Competency Cards: ECS/CSCS or CCNSG competency card preferred but not essential (training can be provided if necessary).

What we offer:

We offer great benefits to all of our staff:

• 23 days holiday (plus bank holidays) – increasing with length of service
• Excellent development and progression opportunities
• Company pension scheme
• Life assurance scheme - with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing

Our philosophy:

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

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