Field Service Engineer

Timpson Group; Brighton; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join the Timpson Group as a Field Service Engineer in Brighton, where you'll ensure photobooths and key cutting machines operate smoothly. Enjoy a full-time role with great benefits including birthdays off and promotional prospects. No prior experience is needed, as full training is provided to foster skills and professionalism.

Benefits

Birthdays off

Generous colleague discounts

Timpson holiday homes

Excellent promotional prospects

Qualifications

• Full driving license required.
• Eager to learn new skills.
• Takes pride in personal standards.

Responsibilities

• Replenish and restock machines.
• Perform preventative service visits.
• Conduct site surveys for new installations.
• Clean machines and manage maintenance.
• Build positive relationships with partners.

Skills

Self-motivated

Multitasking

Customer service

Job description

Timpson Group

We are looking for a new colleague to join our team and help us to look after our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.

Field Service Engineer - Full Time

45 hours per week, working 5 out of 7 days

Salary: £28,782 per annum + bonus scheme

Location: Brighton, UK

We are seeking a candidate based within approximately 10 miles of Brighton, with the flexibility to travel around surrounding areas to service machines.

Our company prides itself on delivering exceptional service to customers and colleagues. You will enjoy multitasking and using your initiative to ensure our photobooths, photo printing kiosks, and key machines are operational and presentable, fostering customer loyalty.

This role extends beyond traditional field service duties and offers a rewarding and enjoyable experience for the right individual. Our business fosters a lively, energetic atmosphere where motivation is key.

If you have a full driving license, are self-motivated, eager to earn bonuses, keen to learn new skills, and take pride in your personal standards, you are ideal for our team.

The role requires working 45 hours per week, five days out of seven. The starting salary is £28,782, with an uncapped monthly bonus often around £400 after successful probation.

Our benefits include:

• Birthdays off
• Generous colleague discounts
• Timpson holiday homes
• Excellent promotional prospects

As part of the Timpson group, a well-established family business, you will be valued and supported in a culture of trust and kindness.

No prior experience is required as we provide extensive training in all skills, service, and management areas. Joining us offers excellent progression opportunities and a welcoming environment.

Key Responsibilities

• Replenish and restock machines
• Perform preventative service visits within a designated territory
• Conduct site surveys for new machine installations
• Clean machines to ensure they are in excellent condition for customers
• Manage cash removals and deposits
• Carry out repairs as part of ongoing maintenance
• Manage stock both on-site and in vehicles
• Support or cover for other field engineers as needed
• Build positive relationships with concession partners' colleagues
• Maintain a professional appearance, wear the correct uniform and name badge, and ensure machines are left in better condition than found