Field Service Engineer

Crown; Birmingham; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a service technician to perform maintenance and repairs on equipment at customer sites. This role requires a proactive individual with a strong background in mechanical or electrical engineering, and a commitment to safety and quality. You will be responsible for maintaining documentation, ensuring van stock is adequate, and adhering to strict schedules. With a focus on employee development, this company offers a supportive environment, competitive benefits, and opportunities for personal growth. Join a team that values innovation and excellence in the material handling industry.

Benefits

Company van plus fuel card

25 days annual leave plus bank holidays

Company pension plan

Door to door payment

Support with tooling

Excellent discount scheme

Employee assistance programme

Qualifications

• Knowledge in mechanical, electrical engineering or hydraulics is essential.
• Must hold a full UK Driving Licence and be proficient in fault finding.

Responsibilities

• Carry out service and repairs to equipment on customer sites.
• Monitor van stock and ensure safety of repaired trucks.

Skills

Fault finding and repair

Mechanical engineering

Electrical engineering

Hydraulics

Health & Safety knowledge

Communication skills

Organisational skills

Problem-solving

Ability to work independently

Teamwork

Education

GCSE in English and Maths

Engineering qualification

Tools

Company van

Laptop

Tablet

Job description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost-effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises.

To ensure van stock is monitored/counted, and sufficient for the day-to-day maintenance of the fleet.

• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets, and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing, and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd:

• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard, and be able to work to timescales as required.

Person Specification

Essential Skills:

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution-driven.
• A high standard of accuracy and attention to detail.
• Ability to multi-task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can-do attitude.

Desirable Skills:

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Vacancy Details

Hours of Work:

Monday to Friday – 08:00am to 16:30pm with 30 minutes unpaid lunch.

Company Vehicle:

A company van and fuel card are provided with the option for private use (subject to tax regulations).

Holidays:

25 days holiday plus bank holidays.

Pension:

Company pension plan.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to:

• Company van plus fuel card – private use of company vehicle (subject to tax regulations)
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Door to door payment.
• Support with tooling
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.

Please contact us via our website at:

Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD
www.crown.com

If you have any further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via