Field Service Engineer

Osprey Engineering Solutions; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK manufacturer of precision-engineered pumps is seeking experienced Field Service Engineers. The role involves servicing, troubleshooting, and commissioning centrifugal pump systems at various customer sites, with responsibilities that include offering technical training and ensuring customer satisfaction. Candidates should possess NVQ Level 3/4 in mechanical engineering and exhibit strong mechanical and communication skills, along with flexibility for travel and overtime opportunities.

Benefits

Pension Scheme

Cycle to Work Scheme

33 days holiday including 8 bank holidays

OT paid at 1.5x over 39 hours

Qualifications

• 3+ years experience as pump field service engineer.
• Valid driving license and openness to travel.
• Electrical qualification advantageous.

Responsibilities

• Servicing, installation, and commissioning of centrifugal pumps.
• Troubleshooting and fault-finding on electrical control panels.
• Supervise/training customers and contractors on equipment.

Skills

Mechanical experience

Troubleshooting

Customer service

Teamwork

Excellent communication

Commercial awareness

Education

Relevant qualification to NVQ Level 3/4

Job description

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Were on the lookout for qualified and experienced Field Service Engineers. Our principal consultant Robin Thomas, has an exciting opportunity for the right candidates, to join a UK based manufacturer of precision-engineered pumps and associated systems, serving customers all around the globe

iPad & Mobile Phone | 1.5x OT rate (Sundays & Bank Holidays 2.0x) | Company vehicle | Home Based

As a Field Service Engineer youll be responsible for preventative maintenance, breakdown, troubleshooting, repair, installation, and commissioning of a wide range of centrifugal pump systems on customers sites both Regionally & Nationally. You will likely also work with rotating equipment not specifically related to pumping systems.

To be considered for this role you must have mechanical experience, preferably in a pump environment, and be able to service, commission and fault find.

Key Duties & Responsibilities

• Servicing of Electric & Diesel Driven pumping equipment and systems
• Servicing, installation, and commissioning of centrifugal pumps
• Fault-finding on electrical control panels
• Alignment and installation of rotating machinery
• Present a professional image and promote brand values when meeting with customers
• Supervise or direct tradesman/contractors in their tasks
• Train customers and other engineers on the equipment
• Operate systems to demonstrate equipment and to analyse malfunctions
• Interpret maintenance manuals, drawings, schematics, wiring diagrams, and repair equipment, utilising specialist knowledge and standard test instruments and tools
• Consult with company engineering personnel to resolve unusual problems in system operation and maintenance
• Advise management regarding customer satisfaction, product performance, and suggestions for product improvements

Skills & Experience

• Relevant qualification to NVQ Level 3/4 (A-level to HNC or equivalent) in mechanical engineering
  or
• Relevant experience which shall be at least 3 years as a pump field service engineer
• Valid driving licence and open to considerable travel (expectation of an average of 5-10 nights away from home per month)
• People skills, teamwork, and collaboration
• Commercially aware
• Excellent oral and written communication skills
• Electrical qualification will be considered advantageous

The Offer

• OT paid at 1.5x over standard 39hrs (Sundays & bank holidays double time)
• Pension Scheme (enhanced contribution rate after 3 years)
• Cycle to Work Scheme
• 33 days holiday including 8 bank holidays