Field Service Engineer

Candy Hoover Group S.r.l.; Basingstoke; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading company as a Field Service Engineer, where you'll work with top brands like Candy, Hoover, and Haier. With a focus on customer service, you'll provide essential technical solutions, ensuring high satisfaction levels. Enjoy training, competitive pay, and great benefits, while driving your career forward.

Benefits

Bonus potential of up to £2,500 per annum

Enhanced Over Time

Staff discounts on products

Discounts with Reward Gateway

Qualifications

• Experience in White Goods, Gas, Electricity, Telecommunications or similar role.
• Ability to lift heavy objects and work in restricted spaces.
• Valid driving licence required.

Responsibilities

• Visiting customers in their homes to provide technical solutions.
• Fixing appliances and ensuring customer satisfaction.
• Engaging in fault finding and maintenance.

Skills

Technical skills

Customer service skills

Self-motivation

Organisational skills

Job description

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As a Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across Basingstoke, England and the surrounding area, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.

We’re looking for individuals who are self-motivated, well organised and have great technical and customer service skills. Experience can be from a variety of industries including White Goods, Gas, Electricity, Telecommunications and Building Maintenance or from a similar role where technical fault finding plays a key part. Regardless of your background, our City and Guilds assured in-house training and support has been designed to get you ready for success.

You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role.

For those without White Goods/Domestic Appliances experience your salary will rise to £37,304 once you’re fully trained and meet the minimum requirements

Bonus potential of up to £2,500 per annum

Enhanced Over Time

Brilliant staff discounts on products and a range of discounts with Reward Gateway

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for one of the most competitive benefits packages in the industry, autonomy over your work and the satisfaction of helping customers in need.

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With thestrengthof our brands behind you, a culture ofhigh-performancethat motivates you and thefreedomto drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands.Apply now.