Field Service Engineer

QinetiQ; Ashford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the defense and security sector seeks a Field Service Engineer to join their team. You will be responsible for building, testing, and troubleshooting electrical systems, with opportunities for global travel. The role requires HNC/D qualifications and hands-on experience with relevant tools, alongside a commitment to quality and customer satisfaction.

Qualifications

• HNC/D qualified or equivalent in Electrical/Electronic Engineering.
• Hands-on experience with testing equipment.
• Ability to work under pressure to strict deadlines.

Responsibilities

• Responsible for building, inspecting, and testing QTS system equipment.
• Conduct repair, test, and calibration duties on customer equipment.
• Support planning activities for external test and calibration visits.

Skills

Customer focused attitude

Ability to communicate effectively

Working knowledge of analogue and digital electronics

Knowledge of RF

Troubleshooting skills

Continuous improvement techniques

Education

HNC/D in Electrical/Electronic Engineering

Tools

Digital voltmeter

Signal generator

Spectrum analyser

Oscilloscope

Job description

Job title: Field Service Engineer

Location: Ashford, Kent

Company: QinetiQ Target Systems

Salary: Competitive

Hours: 37 hours per week

Ref: SF18015

What will I be doing?

Reporting to the Electronics Production Supervisor, you will be responsible for building, inspecting and testing QTS system equipment, predominantly based on site in Ashford, but with occasional travel across the globe, to customer sites.

You’ll perform troubleshooting at system, assembly and component level, to rectify faults and to highlight build and test improvements and provide technical support to all functions of the business.

Duties Will Include

• Conduct build and test duties in line with the Production plan to ensure that product is completed on time, on cost and to quality.
• Carry out repair, test and calibration duties on returned customer equipment internally on site, in line with the Production plan.
• Carry out test and calibration duties on customer equipment externally on customer sites, in line with the customer requirements.
• Support planning activities for external test and calibration visits, with internal stakeholders.
• Recommend build, SOP’s, test and inspection documentation improvements, and provide justification
• Create documentation to support and build ST fixtures to support Production and Production Engineering
• An SME point of contact for internal and external customers on technical support
• To carry out additional tasks as directed by Electronics Production Supervisor.
  
  
  

What do I need?

You will be HNC/ D qualified, or equivalent, in the Electrical / Electronic Engineering field and as a minimum have hands on experience of using digital voltmeter, signal generator, spectrum analyser and an oscilloscope.

You’ll have a customer focused attitude and have the ability to communicate effectively to internal and external customers.

We also ask that you have

• Working knowledge of analogue and digital electronics
• Knowledge of RF
• The ability to work under pressure to strict deadlines
• The ability to remain flexible to meet customer demand
• Experience of troubleshooting at system, assembly and component level
• Understanding of safe working practices in a factory environment, and the ability to dynamic risk assess while off site to ensure safety
• Experience with continuous improvement techniques, such as Lean Manufacturing and 5S.