Field Service Coordinator Office Based Trades Role

ZipRecruiter; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing local company is seeking a Service Dispatcher/Scheduler for its Colchester office. The role involves scheduling technicians, managing calls, and ensuring jobs stay on track, all while providing excellent communication and support. Ideal candidates will have experience in trades and enjoy collaborating in a busy environment.

Benefits

401(k) matching

Health insurance

Training & development

Paid time off

Qualifications

• Experience working in trades or with service teams.
• Ability to stay organized and handle busy environments.
• Familiarity with Vermont geography is a plus.

Responsibilities

• Schedule tech calls and track parts needs.
• Communicate with field staff and customers effectively.
• Support the team in maintaining job schedules.

Skills

Organization

Problem-solving

Communication

Time management

Job description

Job DescriptionJob DescriptionBenefits:

• 401(k) matching
• Health insurance
• Training & development

If youve worked in the fieldwhether as a tech, installer, project coordinator, or dispatcheryou know how important a well-run schedule is. At KC Mechanical, were hiring someone who understands the rhythm of the trades to help keep our team on track.

As a Service Dispatcher / Scheduler, youll work from our Colchester office helping technicians stay productive, customers stay informed, and jobs stay on schedule.

What Youll Do:

• Schedule and adjust tech calls across Vermont
  
  
• Communicate clearly with field staff and customers
  
  
• Track parts needs, technician timing, and job urgency
  
  
• Handle daily changes with confidence and calm
  
  
• Support the team by solving problems before they become delays
  
  

You Might Be a Fit If You:

• Have worked in the trades, on job sites, or with service teams
  
  
• Are organized and quick on your feet
  
  
• Like solving puzzles and helping others succeed
  
  
• Know Vermont geography or field service flow
  
  
• Are comfortable working in a busy, collaborative office
  
  

Why KC Mechanical?

• Local and growing: nearly 30 years serving Vermont
  
  
• Strong in-house support: weve got your back
  
  
• Medical, Dental, HRA, and Life Insurance
  
  
• 401(k) with company match
  
  
• Paid time off, holidays, and steady full-time hours
  
  

Want to stay in the trades, but shift off the truck or job site? This might be your next great move.