Field Resolution Agent

JR United Kingdom; Dundee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-run business in Scotland is looking for a Junior Field Resolution Agent. This role involves resolving technical issues for customers while providing full training and career progression in a supportive team environment. Ideal candidates will have customer service experience and a valid driving license.

Benefits

Full training provided

Career progression opportunities

Focus on staff wellbeing

Qualifications

• Experience in customer service is essential.
• Access to a car and full driving license required.

Responsibilities

• Meet with customers to resolve technical issues.
• Cover the patch between Dundee and Dunbar.

Skills

Customer Service

Job description

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Junior Field Resolution Agent (Dundee to Dunbar)

Dundee

Are you somebody with customer service experience and a driving license that wants to kick start their career as a field resolution specialist in a company that offers full training and career progression?

Do you want to join a business that has a fantastic industry reputation, exciting project pipeline and best in class training suite?

On offer is the chance to join a tight-knit team and a family run business that prioritizes its staff's wellbeing and career progression.

The ideal candidate will have experience in customer service, their own vehicle and driving license and be based in Scotland.

The Role

• Meeting with customers to help resolve technical issue
• Covering the patch between Dundee and Dunbar

The Person

• Have access to a car and full driving license
• Based in Scotland between Dundee and Dunbar

Reference: BBBH20099

Keywords: Glasgow, Dundee, Dunbar, Field based, Data, Edinburgh, Utilities sector, Water management, Environment

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.

The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.