Field Reimbursement Manager

McKesson Corporation; Birmingham; On-site; USD 76,000 - 128,000; Full time

Job summary

An impact-driven company is seeking a dedicated professional to provide education and support regarding reimbursement challenges. In this role, you will engage with office staff and clients, ensuring they understand the available support services and processes. Your contributions will help shape the future of health for patients and communities. This position offers a competitive salary and the opportunity to grow within a diverse and inclusive environment. If you're ready to make a difference in healthcare, this is the role for you.

Qualifications

• Experience in providing education and support for reimbursement challenges.
• Strong communication skills to interface with clients and stakeholders.

Responsibilities

• Provide education for office staff on reimbursement challenges and support services.
• Collaborate with stakeholders to ensure timely workflow and reporting.

Skills

Client Education

Reimbursement Support

Communication Skills

Case Management

Education

Bachelor's Degree

Tools

FRM CRM

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Job Responsibilities:

1. Provide on-site and on-demand education (including Lunch and Learns) for office staff regarding Reimbursement challenges and available support services.
2. Conduct education and reimbursement support interactions, both on-site and virtual, based on client expectations.
3. Record and track all activities daily for reporting purposes, with weekly reporting to the manager.
4. Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage, and patient communication streams.
5. Report educational topics monthly at the FRM level as per client expectations, with quarterly trending data reporting.
6. Assist with Reimbursement Support on case management, billing and coding updates, claims submission, Specialty Pharmacy, and medical benefit interpretation.
7. Collaborate with internal and external stakeholders to ensure timely workflow based on service level agreements.
8. Set up appointments, complete outbound calls, and assist with backlog casework.
9. Interface with physicians and manufacturer representatives to exchange patient and provider information.
10. Track all interactions/activities in the specified FRM CRM for reporting to management and clients.
11. Monitor program performance for physicians and manufacturer representatives via FRM CRM dashboards, identify trending results, and report quarterly.
12. Support customer surveys on program performance as per client options.

Compensation and Benefits:

We offer a competitive total rewards package, including base pay, performance-based bonuses, and long-term incentives, depending on experience, skills, and location. The base pay range for this position is $76,300 - $127,100. For more information on benefits, please click here.

Equal Opportunity Employer:

McKesson is committed to a diverse and inclusive environment and provides equal employment opportunities to all applicants and employees. For more information, visit our Equal Employment Opportunity page.

Join us at McKesson!