Field Quality Assurance Assessor

Pod Point, Ltd.; London; Hybrid; GBP 40,000 - 43,000; Full time

Job summary

A leading EV charging company is looking for a Field Quality Assurance Assessor in London. The role involves overseeing the quality of installations and conducting audits to ensure standards are met. Candidates should have an NVQ Level 3 in Electrical Installation and a passion for sustainability. The position offers a flexible hybrid working model and various employee benefits, including a pension scheme and life insurance.

Benefits

Flexible hybrid working model

25 days holiday plus Bank Holidays

Generous parental and family leave

Pension scheme with a 4.5% matched contribution

Discounted Gym Memberships

Qualifications

• Full UK driving licence required.
• Experience in completing end-to-end EV charger installations preferred.
• C&G Inspection and Testing is a plus.

Responsibilities

• Oversee testing, commissioning, and handover of charging units.
• Perform random quality audits to maintain consistency.
• Ensure installations are done to professional standards.

Skills

Coaching others

Knowledge of site health and safety

Passion for sustainability

Education

NVQ Level 3 in Electrical Installation

C&G Level 3 in Electrical Installation (2391)

Job description

Field Quality Assurance Assessor

Department: Field Services

Employment Type: Full Time

Location: London

Reporting To: Quality Assurance Manager

Compensation: £40,000 - £43,000 / year

Overview

Pod is one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every day. We are building a smarter, more sustainable future with a team of people who are passionate about energy and mobility. We began in 2009 as Pod Point and have since joined the EDF family to support our growth.

We partner with automotive brands, home builders, and retailers to deliver smart charging solutions that support EV drivers, balance the grid, reduce costs, and broaden access to clean energy.

Pod is dedicated to helping build a brighter future by managing energy flow in a way that is affordable and accessible for everyone.

Our Ways of Working

Due to the nature of this role, you must be based in and around London. The role will be predominantly field-based, auditing our partners and installers on site at regular intervals, with time also allocated for work from home.

Join the EVolution:

As our Field Quality Assurance Assessor, you will join the Quality Assurance team to support our installation partners both in the field and online. You will be responsible for:

Responsibilities

• Overseeing testing, commissioning, and handover of charging units
• Performing random quality audits to maintain consistency across installers and contractors
• Monitoring the use of correct tools, protective devices (RCDs, MCBs, RCBOs), surge protection and general PPE
• Ensure installers are competent with single-phase
• Ensure installations are carried out to a professional standard, with tidy workmanship
• Confirm proper user demonstrations and documentation are provided to customers
• Handle escalations where installation quality is questioned
• Promote awareness of updates in electrical regulations and industry standards
• Support with technical questions raised from field team
• Identify and act on process and procedures improvements, whilst on-site
• Work with the H&S department to improve site safety and standards
• Manage and check calibration of safety test equipment
• Aid with the certificate completion deadlines

Qualifications

• NVQ Level 3 in Electrical Installation or C&G Level 3 in Electrical Installation (2391)
• Environmentally conscious, with a passion for sustainability
• Full UK driving licence
• High level of knowledge around site health and safety
• Proven experience of coaching others
• Experience of completing end-to-end EV charger installations (preferred, not essential)
• C&G Inspection and Testing (preferred, not essential)

Perks and Benefits

• Flexible hybrid working model
• Company EV
• Free Pod Point
• Family & friends discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

Important Information

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us; all information shared will be handled according to our Candidate Privacy Notice.