Field Project & Client Operations Lead

Spectrum Specialist Support; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Discretionary bonus

25 days’ holiday plus bank holidays

Discretionary training and development

Company vehicle

Job summary

Spectrum Specialist Support is seeking a Field People, Project & Client Operations Lead to oversee small, skilled teams on London projects, combining project management, people leadership and client liaison with hands-on administration.

You will ensure safe, efficient delivery across sites with autonomy and minimal support, while upholding the company’s standards and values. A full UK driving licence is essential and a permanent, full-time role awaits.

Qualifications

• Strong Microsoft Office skills, especially Excel and Word.
• Experience leading small teams (3–4 people).
• Ability to own reporting, record-keeping and project administration.
• Experience managing multiple sites or external building maintenance works.
• Confident giving clear direction and holding people accountable.
• Experience with conflict management and impartial decision-making.
• Background in office or operations management in a field-based environment desirable.
• Full UK driving licence.

Responsibilities

• Planning and delivery – Developing project and valuation plans that keep work on schedule, within budget and fully compliant.
• Administration, systems and reporting – Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients aligned.
• Team leadership – Managing specialist subcontractors and employees across multiple sites, providing clear direction and addressing issues before they escalated.
• Health and safety – Promoting and maintaining high health and safety standards through training, monitoring and proactive management.
• Problem-solving – Responding to challenges quickly and constructively, identifying solutions and escalating matters where necessary.
• Conflict management – Remaining neutral, addressing disagreements early and preventing team politics from affecting project delivery.
• Performance reporting – Providing clear and accurate updates on progress, productivity, costs and client satisfaction.

Skills

Team leadership

Project administration

Reporting

Planning

Health and safety

Client management

Conflict resolution

Communication

Time management

Tools

Excel

Word

Reporting tools

Job description

Spectrum Specialist Support is seeking a Field People, Project & Client Operations Lead to oversee small, skilled teams on London projects, combining project management, people leadership and client liaison with hands-on administration.

You will ensure safe, efficient delivery across sites with autonomy and minimal support, while upholding the company’s standards and values. A full UK driving licence is essential and a permanent, full-time role awaits.