Field Performance Manager

Southern Water; Southampton; On-site; GBP 45,000 - 51,000; Full time

Job summary

A leading utility provider in Hampshire seeks a Field Performance Manager for Mechanical and Electrical teams. This pivotal role focuses on optimizing workforce effectiveness, budget management, and ensuring compliance with safety standards. Ideal candidates have substantial leadership experience and relevant qualifications in engineering, with a proactive approach to team performance and operational efficiency.

Benefits

Business needs car

Performance-related bonus

Qualifications

• Strong leadership with understanding of operational processes links.
• Technical ability in mechanical or electrical disciplines.
• Proactive and self-starting nature.

Responsibilities

• Lead and direct a competent team for compliance and service levels.
• Monitor operational performance and resolve issues.
• Ensure safety processes followed and team complies with Health and Safety.
• Manage external regulatory bodies and coverage for standby shifts.

Skills

Leadership

Mechanical Engineering

Electrical Engineering

Team Performance Management

Education

NVQ Level 3 in Mechanical or Electrical Engineering

BTECH Level 3 in Mechanical or Electrical Engineering

Job description

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Job Title: Field Performance Manager - Mechanical and Electrical

Location: Hampshire

Contract: Permanent

Hours: 37 hours

Salary: Up to £51,000 per annum depending on experience plus business needs car

We are currently recruiting for a Field Performance Manager - Mechanical & Electrical to be responsible and accountable for the performance and effectiveness of a team of highly skilled mechanics and electricians within the Hampshire area. Your role will be pivotal in ensuring the team maintains assets (both planned and reactive) to optimize operational performance, following all policies and procedures to remain safe, compliant, and cost-effective.

As we're transforming the way we source, treat, and supply water by investing in water recycling, water transfers, and nature-based solutions that protect and restore local water sources, this is a great time for you to be part of this journey. Interested to find out more about our water treatment process? Find out more here.

Reporting to the Regional Maintenance Manager within the Water Resource & Production function, you will manage around 14 Mechanical and Electrical technicians reporting directly to you and be responsible for managing a budget of up to £800K per year. As a strong leader, you will drive team performance and focus on performance improvement and efficiency. The role will be approximately 60% leadership and 40% involves M&E operational management and resolving technical operational issues.

After completing your training, you will be part of our Field Event Coordinator rota with a requirement to cover 1 in 6 standby shifts. An additional bonus will be paid, which is an added advantage!

Your key accountabilities will include:

• Building, leading, and directing a competent and effective team to deliver compliance, service levels, and serviceability targets
• Integrating asset processes into Water to ensure consistency in asset issues, driving data quality improvements, and informing investment
• Driving team and individual performance in productivity, utilization, device compliance, and quality
• Monitoring operational performance and taking necessary actions to resolve issues
• Liaising with external contractors on works affecting site(s) and supporting their management where required
• Ensuring safety processes and procedures are followed within the operational area and that the team complies with Health and Safety requirements as set out by Southern Water
• Coaching, mentoring, developing, and performance managing the team with a focus on employee engagement to ensure compliance at least cost
• Dealing with external regulatory bodies and representing the company to the media as required
• Managing events and incidents within the team/operational area, including out-of-hours support as needed

To be successful in this role, you will be a strong leader with a good understanding of all operational processes and how they link end-to-end, with a good understanding of mechanical and/or electrical disciplines. It is highly desirable to have NVQ Level 3 and BTECH Level 3 in Mechanical or Electrical Engineering. Your proactive and self-starting nature, along with your passion for driving team performance, will be key to making a difference to our customers and environment. Utilizing your technical abilities, you will focus on making improvements to keep our sites running smoothly without interruptions. More information about our improvement work as part of our journey to fulfill our commitment to our customers can be found here.