Field Operations Manager - Building Exterior Restoration & Cleaning

VoiceWorks; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a pioneering building services contractor as a Field Operations Manager in London. This role offers a unique opportunity to lead and manage projects in a dynamic environment, ensuring safety and quality in facade restoration and cleaning. You'll work closely with a diverse team, leveraging your expertise in client management and project planning. The company values innovation and adaptability, aiming to transform building maintenance with cutting-edge technology. If you're passionate about delivering exceptional service and thrive under pressure, this position could be your next career milestone.

Benefits

Competitive Market Salary

Discretionary Bonus Scheme

Paid Training

25 Days Holiday Plus Bank Holidays

Company Vehicle

Qualifications

• Experience with external building fabrics and project management.
• Strong planning, organizational, and interpersonal skills.

Responsibilities

• Plan and manage building maintenance projects across the UK.
• Ensure health and safety compliance and effective project delivery.

Skills

Client Management

Project Planning

Problem Solving

Complaint Management

Health and Safety

Interpersonal Communication

Conflict Management

Tools

Microsoft Office

Excel

Word

Job description

20 years ago our Founder, Lucian, a budding actor, set up a window cleaning business to supplement his income. The business proved to be a great success and Lucian’s ambitions grew to match the colossal structures in Canary Wharf he had his sights set on. He also knew how to abseil.

Today Spectrum has grown to become one of London's Leading Facade Restoration & Cleaning Experts serving some of the most prestigious buildings in the capital, including the skyscrapers in Canary Wharf. We also pioneer our own in-house patented 3D technology to carry out the most complex building cleaning projects.

As demand for our services increases, we are looking to hire a highly capable Field Operations Manager to support our clients and ongoing projects.

If you are serious about safety, well-organised, and able to develop relationships with all personality types, we’d love to hear from you.

Role Info:

Field Operations Manager
London
Competitive Market Salary
Plus Bonus Scheme, Training, and a Company Vehicle

Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability
Company: Building Maintenance Without Limits

Your Background: Client Management, Project Planning, Problem Solving, Complaint Management, Project Reporting, Health and Safety

Who we are:

Spectrum is a London-based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost-effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete.

Our Vision:

Transform the face of buildings globally using pioneering in-house technology.

Our Purpose:

To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can.

Where you come in:

You will be planning, managing, supervising, and periodically evaluating the full suite of Spectrum services delivered by a team of specialist labour-only subcontractors and employees across UK commercial and residential property in London and the wider UK.

Accountabilities:

1. Producing Project and Valuation Plans
2. Health and Safety Training
3. Project Delivery and Productivity
4. Reporting
5. Complaint Management

About You:

1. Must have experience with external fabrics of buildings
2. Excellent planning and organisational skills
3. Able to work under deadline pressure
4. Excellent interpersonal communication skills and able to communicate and manage to a senior client level
5. Effective at managing upwards to board-level
6. Strong problem-solving skills where solutions are proposed upwards where uncertainty exists
7. Self-starting and able to work using own initiative
8. Flexible approach to working hours
9. Able to work with a myriad of personality types
10. Able to effectively manage conflict and achieve positive outcomes
11. Comfortable with change
12. Confident to challenge the status quo
13. Experience of relevant professional processes such as valuing works for internal accounting purposes
14. Extensive experience of Microsoft Office, specifically including Excel and Word
15. Adept at office-related tasks including managing files and records, designing forms, etc.

What’s on Offer:

1. A competitive market salary
2. Discretionary bonus scheme subject to individual and company performance
3. Discretionary paid-for training
4. 25 days holiday plus Bank Holidays (or time in lieu)
5. Company Vehicle (Commercial van)

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

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