Field Operation Manager

idibu; Bicester; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading water and wastewater company in the UK is seeking a Field Operations Manager to lead a multi-disciplined team in delivering maintenance services across the Thames Valley North area. Responsibilities include managing budgets, coaching staff, and ensuring health and safety standards. The ideal candidate will possess strong leadership skills and technical background, with a salary up to £45,000 per annum depending on experience.

Benefits

Car Allowance

26 days annual leave

Generous Pension Scheme

Enhanced Maternity Leave

Ongoing performance development reviews

Qualifications

• Proven supervisory experience with strong leadership skills.
• Background in a process-related or technical industry is desirable.
• Solid understanding of Health and Safety at Work regulations.
• IT literate, with experience using SAP Click or similar systems.
• Excellent communication and interpersonal skills across all levels.
• High attention to detail and strong problem-solving abilities.
• Good business and stakeholder awareness.

Responsibilities

• Lead a multi-disciplined team delivering planned and reactive maintenance.
• Manage, control and report on an assigned budget.
• Conduct health and safety audits.
• Champion change through a passion for continuous improvement.

Skills

Proven supervisory experience

Strong leadership skills

Solid understanding of Health and Safety

Excellent communication skills

Problem-solving abilities

Education

Background in a process-related or technical industry

Tools

SAP Click or similar systems

Job description

Overview

We are looking for a Field Operations Manager to join Thames Water permanently. You will lead a multi-disciplined team, who will be carrying out Operational and Maintenance activities at Sewage Pumping Stations in the Thames Valley North area.

You will be responsible for operational and maintenance delivery through the effective leadership and direction of resources to achieve set performance and expenditure targets, quality standards and statutory requirements.

Base Location: Oxford, Bicester, Abingdon, Banbury

What makes this role unique?

You will join a team that is recognised as having operational expertise across a wide geographical area, providing critical services to Waste Pumping Assets. This role will allow you to support the development of Field Technicians and maintain a good awareness of the maintenance needs of Sewage Pumping Stations.

You will be managing teams with a wide range of operational, mechanical and electrical expertise. Field Operations Managers are people experts and will drive the performance of their teams, ensuring that health, safety, and quality standards are maintained.

What will this role involve?

• Lead a multi-disciplined team delivering planned and reactive maintenance for approximately 325 pumping stations across the Thames Valley North area.
• Lead, Coach and Develop People to fulfil the business needs.
• Champion change through a passion for continuous improvement, promoting best practice ways of working and sharing local knowledge.
• Manage, control and report on an assigned budget, including contributing to budgetary planning to ensure that financial targets are met.
• Assist with developing risk assessment and Safe Systems of Work for complex work activities.
• Conduct health and safety audits.
• Demonstrate adherence to health and safety policies, and a clear commitment to continuously improving the health and safety of our people and sites.
• You will work in an area alongside a Field Operations Manager and a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical and ICA.
• Waste Control Centre – Monitor our telemetry.
• Planning and Scheduling – Plan and deliver work to the technician.
• Liaising with customers and customer representatives, including the council
• Assist with developing risk assessment and Safe Systems of Work for complex work activities

Essential criteria

• Proven supervisory experience with strong leadership skills.
• Background in a process-related or technical industry is desirable.
• Solid understanding of Health and Safety at Work regulations.
• IT literate, with experience using SAP Click or similar systems.
• Excellent communication and interpersonal skills across all levels.
• High attention to detail and strong problem-solving abilities.
• Good business and stakeholder awareness.
• Team player with strong influencing skills and ability to work independently.
• Flexible and proactive approach to work.
• Full, current UK driving licence required.

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience.
• Car Allowance!
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Generous Pension Scheme through AON.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.