Field Officer - Electronic Monitoring

Serco Limited; Preston; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a leading company as an Electronic Monitoring Field Officer, where you can make a meaningful impact on communities by providing essential support. In this dynamic role, you'll install monitoring equipment, ensuring public safety while helping reintegrate ex-prisoners. Enjoy a competitive salary, continuous training, and various benefits, including a company car and pension scheme.

Benefits

Company Car (includes personal use)

Pension (matched up to 6%)

Life insurance

20 days annual leave (rising to 25 after 7 years' service)

Continuous training and development opportunities

Employee Assistance Programme

Health Care and Dental Plans

Access to discounts and exclusive deals

Qualifications

• Current valid UK driver's license required.
• Reasonably fit and committed to making a difference.
• No specific prior experience required.

Responsibilities

• Install tagging equipment at individuals' homes.
• Build confidence with individuals regarding safety and the justice system.
• Work flexible shifts including evenings and weekends.

Skills

Good written and verbal communication skills

Ability to build relationships and rapport

Job description

Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job, it's the chance to be a part of something great, to join a team where your contributions are valued, and where you can positively impact the communities, we serve every single day. And that's not all, in addition to a rewarding career, we also offer:

• Base Salary of £26,031per annum

• Company Car (includes personal use)

• Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays.

• Continuous training & development opportunities

• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more

• Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more

• A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.

We are operational all year round, and due to the nature of the work we do this means that you will work a range of shifts covering day times, weekends, and bank holidays. Your contractual working week is an average 37.5hrs per week. rolling rota including weekends. Evening shifts range from 5pm to 1am, flexibility is key to the role as there may be occasions when you are required to start earlier or finish later, however, we operate a rota basis (provided approx. 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

About the Role:

On a day-to-day basis, you'll head off to visit individuals in their homes to install tagging equipment. You'll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you'll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you'll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.

You'll receive two weeks of training and will be accompanied by an experienced Officer/Mentor on the road until you're comfortable in your new role.

What you need to do the job?

Our current Electronic Monitoring Field Officer's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues.

You must have a current valid UK driver's license, be reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with any of the individuals that you meet.

Additional Information:

All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).