Field Manager - Water Treatment

SER Limited; South Yorkshire; On-site; GBP 26,000 - 43,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Door to door travel

Phone

Bonus

Pension

28 days holiday

Job summary

SER Limited in The North is seeking a Field Manager – Water Treatment to lead a team of field engineers and technicians, ensuring planned and reactive works are delivered safely and efficiently.

You'll act as a key liaison between the field team, operations, clients and internal stakeholders, resolving issues and driving performance improvements while maintaining excellent customer service. A full UK driving licence is required.

Qualifications

• Experience managing field engineers in water treatment or water hygiene.
• Strong technical knowledge of water treatment processes.
• Understanding of HSG274, ACoP L8 and health & safety requirements.
• Full UK driving licence.
• City & Guilds water treatment qualifications desirable.

Responsibilities

• Line-manage and support a team of field engineers/technicians.
• Plan and allocate resources to meet operational and contractual requirements.
• Carry out regular site visits to monitor quality, safety and customer service standards.
• Ensure planned maintenance, remedial works and emergency callouts are completed within agreed timescales.
• Monitor operational KPIs and identify opportunities to improve efficiency and performance.
• Review and approve risk assessments, method statements and permits to work.
• Lead toolbox talks and safety briefings.
• Identify training requirements and support the ongoing development of engineers.
• Mentor team members to improve technical ability, safety awareness and customer service.
• Ensure job sheets, service reports and compliance documentation are completed accurately and on time.

Skills

Team management

Leadership

People management

IT skills

Analytical skills

Client communication

Organisational planning

Water treatment knowledge

Education

Water treatment qualifications (City & Guilds)

Tools

Microsoft Office

Job management systems

Job description

Field Manager – Water Treatment

Location: The North
Salary: up to £43,000 DOE plus company vehicle, fuel card, door to door travel, phone, bonus, pension and 28 days holiday inclusive of statutory days with the option to buy more

I’m currently recruiting for a Field Manager – Water Treatment to join a growing operations team, where you’ll take responsibility for managing and supporting a team of field-based engineers and technicians.

The Role

As Field Manager, you’ll be responsible for the day-to-day management of field engineers and technicians, ensuring planned and reactive works are delivered efficiently, safely and to the required standards.

You’ll act as a key link between the field team, operations, clients and internal stakeholders, helping to resolve issues, improve performance and maintain excellent customer service.

Key Responsibilities

• Line-manage and support a team of field engineers/technicians, including performance management and regular reviews.
• Plan and allocate resources to meet operational and contractual requirements.
• Carry out regular site visits to monitor quality, safety and customer service standards.
• Ensure planned maintenance, remedial works and emergency callouts are completed within agreed timescales.
• Monitor operational KPIs and identify opportunities to improve efficiency and performance.
• Review and approve risk assessments, method statements and permits to work.
• Lead toolbox talks and safety briefings.
• Identify training requirements and support the ongoing development of engineers.
• Mentor team members to improve technical ability, safety awareness and customer service.
• Ensure job sheets, service reports and compliance documentation are completed accurately and on time.

What We're Looking For

• Previous team management experience within water treatment or water hygiene.
• Strong technical knowledge of water treatment and water hygiene processes.
• A good understanding of HSG274, ACoP L8 and relevant health & safety requirements.
• Strong leadership and people management skills.
• Excellent organisational and planning abilities.
• The confidence to deal with clients, engineers and internal stakeholders.
• The ability to analyse performance and implement improvements.
• Strong IT skills, including Microsoft Office and job management systems.
• Legionella Awareness / Responsible Person training.
• City & Guilds or equivalent water treatment qualifications would be desirable.
• A full UK driving licence.

Why This Role?

This is a fantastic opportunity for an experienced Water Treatment professional who wants to take the next step in their career and have a genuine impact on people, performance and service delivery.

If you're already managing engineers, supervising a field operation, or are an experienced Water Treatment professional ready to move into management, I'd be keen to hear from you.