Field Manager

Anglian Home Improvements; Norwich; On-site; GBP 35,000 - 48,000; Full time

Job summary

Anglian Home Improvements is seeking a Field Manager to lead installation teams, ensuring high-quality service and timely installations. The successful candidate will have experience in the construction industry, strong organizational skills, and a customer-focused approach. This role includes a competitive salary, benefits, and opportunities for career development.

Benefits

Competitive Salary

Pension

Company Car

31 days holiday, increasing with service

Paid annual volunteer time

Comprehensive health and well-being benefits

Discounted group scheme

Career development opportunities

Qualifications

• Previous experience in a similar role is required.
• Knowledge of installation processes and best practices is advantageous.
• Valid driver's license and ability to travel as needed.

Responsibilities

• Lead and organize installation teams and coordinate workloads.
• Conduct on-site inspections to ensure quality installations.
• Handle customer inquiries and complaints professionally.

Skills

Communication

Interpersonal skills

Organization

Attention to detail

Education

Experience in home improvement or construction

Job description

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At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.

The Role

We are currently seeking a Field Manager to join our friendly, hardworking team. You will be at the heart of our daily operations; leading and organising our self- employed Installation teams, coordinating workloads alongside inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.

Key Responsibilities

• Deliver an exceptional customer experience, adhering to Anglian standards
• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless Installations.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.
  
  

What We're Looking For

• Excellent communication and interpersonal skills.
• Previous experience in a similar role within the home improvement or construction industry.
• Knowledge of installation processes and best practices.
• Strong organisational abilities with a keen attention to detail.
• Ability to manage multiple tasks and prioritise effectively.
• Valid driver's license and ability to travel as needed.
  
  

Why Join Us?

• Competitive Salary
• Pension
• Company Car
• 31 days holiday, increasing with service, plus have your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
  
  

Take the next step in your career by applying today!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Construction

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