Field Maintenance Engineer OTE 45K

The Productivity Institute, LLC; Kingston upon Thames; On-site; GBP 26,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team. This role involves providing expert security solutions, conducting thorough property examinations, and ensuring top-notch installation and support of security systems. With a focus on customer satisfaction, you will troubleshoot issues and maintain equipment, all while enjoying a comprehensive benefits package including a company van, uncapped commission, and opportunities for career progression. If you are passionate about technology and customer service, this is the perfect opportunity for you to grow and thrive in a supportive environment.

Benefits

Company van with optional personal use

Fuel card for business miles

Company smartphone

Birthday off

Uncapped commission scheme

Employee alarm discount

Employee referral cash bonus

Gym Flex

Pension plan

Private Health Care plan

PerkBox discounts

Qualifications

• Strong communication and teamwork skills required.
• Proficient with hand tools and step ladders.

Responsibilities

• Conduct in-depth examinations of customer properties.
• Install and provide technical support for security systems.

Skills

English communication skills

Team player

Problem resolution

Proactive approach

Technology passion

Tools

Hand tools

Step ladders

Job description

Field Service Engineer

Location: Kingston/Sutton

Full-time, Permanent

Salary: £26,174.72 basic increasing with role progression plus uncapped commission (up to 50k OTE)

Working Hours: 40 - 48 hours per week

Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off)

Holidays: 29 days’ annual leave increasing to 31 days after 1 years' service

We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer!

*DRIVERS LICENSE REQUIRED*

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Responsibilities:

• Provide in-depth examination of our customers property.
• Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.
• Installation and technical support provided to Verisure security systems with a focus “first time fix” solutions.
• Deliver a detailed, informed walkthrough of the Verisure Alarm system.
• Trouble shooting any issues and repeat false alarms that may arise.
• Responsible for managing stock materials and company vehicle maintenance in line with schedules.
• Committed to providing outstanding expertise and customer service.

Requirements:

• Strong English communication skills and a good team player.
• Ability to make effective and timely resolutions.
• Ability to use hand tools and competent with the usage of step ladders.
• A proactive and enthusiastic approach to work on maintenance.
• A clean manual driving licence.
• A passion for technology.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

• Company van provided with optional personal use.
• Fuel card provided for business miles only.
• Company smartphone.
• Birthday off.
• Uncapped commission scheme based on productivity.
• Employee alarm discount programme.
• Employee referral cash bonus scheme.
• Gym Flex.
• Pension plan.
• Private Health Care plan.
• Career progression with excellent growth opportunities.
• PerkBox - discounts at local restaurants, attractions, and retail outlets.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process; we are happy to help.

Ready to join our team and make your dream job a reality? Apply today and we’ll get in touch!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL