Field Maintenance Engineer

Adecco; Birmingham; On-site; GBP 35,000 - 40,000; Full time

Job description

Field Maintenance Engineer

Location: Field - Covering the Birmingham area.
You must attend initial training at the head office in Attleborough, Norfolk.
Salary: £35,000 - £40,000 DOE
Shift Pattern: Monday - Friday, optional weekends
Hours: 10-hour days (flexibility required)
On-Call Rota: After 6 months

Are you a motivated and skilled engineer with a passion for customer service? Do you thrive in a dynamic environment where every day presents new challenges? If so, we want to hear from you!

Role Purpose:

As a Field Maintenance Engineer, you'll attend customer premises to perform essential system maintenance, fault diagnostics, and repairs. Your expertise will ensure that fire suppression systems operate safely and effectively.

What You'll Do:

1. Maintenance Visit Planning: Prepare for assigned visits by ensuring all equipment and service kits are loaded and ready.
2. Customer Service: Build and maintain professional relationships with customers, representing our company with pride.
3. Maintenance Work: Conduct repairs and maintenance safely and in accordance with service instructions.
4. Documentation: Complete all paperwork accurately and promptly, ensuring timely submission to the office.
5. Call-Out Duties: Be ready to respond to call-outs during your on-call week, keeping communication open and timely.
6. Service Vehicle Management: Maintain your allocated service vehicle, performing daily and weekly checks.
7. Quality Assurance: Adhere to all QHSE policies, ensuring safety and compliance in every task.

What We're Looking For:

1. Technical Expertise: Experience in field engineering, ideally with knowledge of water mist fire suppression systems. Electrical engineers should hold at least Level 3 qualifications and ideally the 17th Edition.
2. Customer Focus: Strong communication skills to engage with customers and colleagues effectively.
3. Technology Savvy: Proficient in using mobile devices such as smartphones and tablets.
4. CSCS Card: Must hold or be able to obtain a relevant CSCS or similar competency card.

Your work will directly influence customer satisfaction, maintenance income targets, and our company's reputation. By ensuring the reliability of our systems, you'll play a crucial role in the safety and well-being of our clients.

Benefits:

1. Company Van
2. Uniform provided
3. Life Insurance (Death in Service) of 3 x annual salary (after successful completion of probationary period)
4. 24 days annual leave (plus B/Hs) - 3 days to be used between Xmas & New Year as company closes completely.
5. Employee Assistance Programme - free counselling for Mental Health and Personal issues.
6. Summer and Xmas Company Events

If you're enthusiastic, adaptable, and ready to take on new challenges, we'd love to hear from you! Apply today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.