Field Maintenance Coordinator (Previous Relevant Experince is Required)

ZipRecruiter; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Telecoms Patch Manager to oversee operational tasks and ensure compliance within field teams. This role involves managing subcontractors, ensuring safety, and delivering project goals while maintaining critical infrastructure across the UK. The successful candidate will possess supervisory experience and relevant certifications, contributing to a dynamic and inclusive work environment.

Benefits

Essential Vehicle

34 days holiday with buy/sell options

Company pension scheme

Family-friendly policies

Occupational health support and wellbeing portal

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience in delivery/operational management role.
• Supervisory experience with civils, pole, or cable gangs in highways networks.
• Complete additional training within 6 months of appointment.

Responsibilities

• Manage subcontractor suppliers in their contractual tasks.
• Provide regular project status reports.
• Oversee team of Field Agents to ensure all programmed works are completed.

Skills

Operational Management

Health and Safety Management

Problem Solving

Education

NRSWA Units 2 & 10

IOSH Managing Safely

Job description

Job Description: Patch Manager

Job Title: Telecoms Patch Manager

Location: London - Hybrid

Job Type: Permanent

Ref: 1478

Field

Do you enjoy working with a down-to-earth, supportive team and using your own initiative to solve problems in the field? Our Field teams are critical in delivering our contracts, including maintenance, installation, cabling, and civils works. Help build and maintain the nation's critical infrastructure, connected and protected 24/7.

What you'll do:

Reporting to and directed by the Area Manager, you will be responsible for:

• Managing subcontractor suppliers in their contractual tasks.
• Providing regular project status reports.
• Driving a culture of health and safety and managing safety throughout.
• Resource planning and confirmation.
• Managing in-life issues and reporting.

Overseeing your team of Field Agents to ensure all programmed works are completed on site and to engineering standards. Promote safety, quality, and streetworks performance across the supply chain. Work with suppliers locally and the telent PMO to achieve delivery targets and customer outcomes, ensuring compliance with telent's delivery systems and handling escalations and complaints.

Collaborate with your suppliers to scale and scope their workforce in line with contractual terms. Provide line management and clear direction to Field Agents in the field.

Key Deliverables:

• System Compliance
• Inspection Regime
• Supplier Competence and Performance
• Stores Compliance
• Supplier Mobilisation
• Culture & Behaviour Management
• Reporting

Who you are:

Key requirements:

• Experience in a delivery/operational management role.
• Supervisory experience with civils, pole, or cable gangs in highways networks.
• NRSWA Units 2 & 10
• IOSH Managing Safely
• Complete additional training within 6 months of appointment, including incident investigation, root cause analysis, hot job monitoring, negotiation skills, first aid, managing temporary works, and use of relevant tools.

What we offer:

A career at Telent offers opportunities across sectors, roles, technologies, and customers. We support continuous learning and value diversity and inclusion, encouraging everyone to be themselves and thrive at work.

Additional benefits include:

• Essential Vehicle
• 34 days holiday (including public holidays), with buy/sell options
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

#LI-Hybrid

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About Us

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure in the UK. We connect communities and innovate to improve everyday life. Join our team of over 3,000 dedicated professionals committed to excellence.

Our Values:

Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused