Field Investigator

ExamWorks Investigation Services Limited; Reading; Hybrid; GBP 33,000 - 52,000; Full time

Benefits offered by this job

Travel expenses paid

Disability confident Employer

Job summary

ExamWorks Investigation Services Limited seeks individuals to join our nationwide field-based Claims Investigator team. You will assist on accident investigation and fraud prevention, collecting statements via a tablet and supporting locus reports while meeting service levels.

Successful candidates will have IT literacy, GDPR knowledge, and experience in insurance, police, or legal settings. A DBS check is required; travel expenses are paid.

Qualifications

• Experience from an insurance, police, or legal background.
• Investigation of road traffic accidents.
• Full understanding of GDPR.
• Excellent communication skills both written and verbal.
• Role requires own transport and a tablet (e.g. iPad).
• DBS check on offer; Disability Confident Employer status.

Responsibilities

• Take statements from claimants, defendants and witnesses.
• Obtain CPR compliant statements and compile locus reports.
• Track and trace targets within service level agreements.
• Office-based team drafts full reports for clients after submission.

Skills

IT literacy

Insurance background

GDPR understanding

Traffic investigations

Communication skills

Negotiation skills

Organisation

Health & Safety

Own transport

Tools

Tablet use

Job description

An exciting opportunity has arisen for individuals with experience of taking statements in a police, insurance or legal capacity to join our team here at EWIS. We have several Nationwide positions to join our expanding team of field-based Claims Investigators.

You will be assisting on cases relating to accident investigation and fraud prevention.

Investigations may include, obtaining CPR compliant statements from claimants, defendants, witnesses, and others, as well as locus reports of accident scenes and tracking and tracing targets whilst working to pre-determined service level agreements.

Your work will be recorded on our state-of-the-art application via a tablet (e.g iPad). Once you have submitted your findings our office-based team will draft a full and detailed report for presentation to our clients.

Your skills and experience should include

• Good IT literacy
• Experience from an insurance, police, or legal background
• Investigation of road traffic accidents
• Full understanding of GDPR

Processing

• Excellent communication skills both written and verbal
• A persuasive nature with good negotiation skills
• Strong organisation and punctuality
• Health and Safety awareness

The role requires you to have your own transport and tablet (e.g. iPad)

We offer competitive rates of pay. Please note that this role is on Ad-Hoc/Freelance basis.

Expenses Paid for travel

Upon Offer you will be subject to a DBS Check

We are a disability confident Employer.

As a Disability Confident Leader, we:

• Promote accessibility and inclusion
• Ensure inclusive recruitment and development
• Share best practice across the industry
• Continue to lead the way in supporting disabled people at work.

BH1456

IND2