Field Engineer (PLC Controlled Machine Installations)

jobs24.co.uk; Birmingham; Remote; GBP 50,000; Full time

Job summary

An innovative firm is seeking a skilled Technical Support and Field Service Engineer to provide exceptional support and maintenance services. This role involves diagnosing and resolving customer issues remotely, as well as conducting on-site maintenance and installations. The ideal candidate will have extensive experience in industrial maintenance, strong fault-finding skills, and the ability to communicate effectively with clients. With a competitive salary and benefits package, this opportunity offers a chance to grow within a dynamic environment while traveling both nationally and internationally. If you are passionate about engineering and customer service, this position is perfect for you.

Benefits

Fully expensed Company Car

Private Healthcare for you & Family members

Ongoing Training Where Required

25 days holidays plus 8 Bank Holidays

Company Pension

Daily/Weekly & Weekend Overtime payments

Specialist tools

Uniform

Mobile phone

Laptop

Qualifications

• 5+ years experience in industrial maintenance required.
• Qualified in electrical engineering, preferably to HNC level.

Responsibilities

• Provide remote support and diagnose customer issues effectively.
• Visit sites for maintenance and installation of equipment.

Skills

Electro/mechanical fault finding

Fault-finding on hydraulic applications

PLC fault-finding skills

Excellent communication skills

Decision Making

Planning and Organising

Reporting & Administration IT Skills

Education

Apprentice trained in an engineering discipline

Qualified in electrical engineering (HNC level preferred)

Tools

Remote support software

Specialist tools

Mobile phone

Laptop

Job description

Technical Support: Remote support of customers via telephone and using remote support software to diagnose problems, identify user issues, monitor systems, and carry out configuration changes.

Field Service: Visiting sites to carry out planned preventative maintenance, corrective maintenance following a machine failure, installation of new equipment, and installation of upgrades, working alone or as part of a team.

Implementation/Training: Providing excellent user software and hardware application training post installation using a defined training programme to ensure the customer has the skills to maximise productivity.

Minimum Requirements:

1. Minimum of 5 years experience in an industrial maintenance environment.
2. Apprentice trained in an engineering discipline.
3. Qualified in electrical engineering (preferably to HNC level).
4. Preferably experience working as a field service engineer.
5. Full UK Driving Licence.

Required Capabilities:

1. Electro/mechanical fault finding ability (electrical bias).
2. Fault-finding skills on hydraulic and pneumatic applications.
3. PLC fault-finding skills (interrogate PLC and make minor alterations).
4. Excellent communication skills & Decision Making.
5. Planning and Organising & Reporting & Administration IT Skills.
6. Be flexible to travel away from home (UK and International stay away).

Compensation and Benefits:

1. Good Basic Salary up to £50,000 with overtime OTE £80,000 pa.
2. Working Monday to Friday 8am to 4.30pm.
3. Daily/Weekly & Weekend Overtime payments.
4. Fully expensed Company Car, mobile phone, laptop.
5. Specialist tools.
6. Uniform, Buddy Up & Ongoing Training Where Required.
7. 25 days holidays plus 8 Bank Holidays.
8. Company Pension, Plus other Benefits.
9. Private Healthcare for you & Family members.
10. All UK & International travel is fully expensed.