Field Engineer - On-Site Healthcare IT & Cabling

X-on Health; Basingstoke; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 Days Holiday

Birthday Day Off

Cycle to Work Scheme

Free On-Site Parking

Learning and development budget

Job summary

X-on Health is seeking a Field Engineer to cover the South of England, installing and configuring cabling, VoIP, and WiFi in surgeries and healthcare facilities. You will survey sites, configure equipment, and provide hands-on support during go-lives and post-installation support.

The role requires driving, travel up to four nights per week, and adherence to Health & Safety and data protection policies. Equal opportunity employer with strong development opportunities.

Qualifications

• Ability to complete work to a high standard whilst following Health & Safety regulations.
• In-depth knowledge of the installation of new cabling and enhancing existing data cabling infrastructures and VOIP/WIFI systems within a surgery or commercial environment.
• Able to work independently and as part of a team.
• Strong communication skills and a passion for customer service.
• Ability to work under pressure and multitask.
• Excellent time management skills.
• High attention to detail and problem-solving skills.
• Full clean UK driver's license.
• A DBS check is required.
• Travel and stay away from home up to 4 nights a week.

Responsibilities

• Installation of new CAT5e cabling and enhancing the existing data cabling infrastructure, including installation of trunking.
• Conduct site surveys in surgery environments and provide detailed reports with your findings.
• Installation and configuration of VoIP phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment.
• On-site customer support, demonstrations and ad hoc training at Go-Lives.
• Troubleshooting a range of issues.
• Investigating, diagnosing faults, and working through to resolution.
• Attend regular product courses and training plans.
• Proactively promote products and services, contributing to leads and referrals.

Skills

Driver's license

Customer service

Communication skills

Time management

Problem-solving

Teamwork

Willing to travel

Attention to detail

Health & Safety regulations

Independence

Tools

CAT5e cabling

VoIP setup

WiFi systems

Structured cabling

Job description

X-on Health is seeking a Field Engineer to cover the South of England, installing and configuring cabling, VoIP, and WiFi in surgeries and healthcare facilities. You will survey sites, configure equipment, and provide hands-on support during go-lives and post-installation support.

The role requires driving, travel up to four nights per week, and adherence to Health & Safety and data protection policies. Equal opportunity employer with strong development opportunities.