Field Engineer (Hardware / Break Fix)

Xact Placements Limited; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A successful Managed Service Provider is seeking a Field Engineer for a full-time, permanent position. The role involves field service visits, equipment repairs, and supporting installation projects, with national coverage and occasional travel requirements.

Qualifications

• Experience in a customer focused role.
• Experience within IT field service repair.
• Driving license required for national coverage.

Responsibilities

• Perform field service visits to repair failed equipment.
• Assist with installation projects and provide telephone support.
• May involve overnight stays as needed for business.

Skills

Customer Focus

Field Service Repair

Education

CompTIA A+ Certification

Job description

Are you looking for a new exciting opportunity working as a Field Engineer for a successful Managed Service Provider to be based in the South West?

Your role will be to perform field service visits to our client base to repair failed equipment, to assist with installation projects and to assist our helpdesk by providing telephone support when required.

This is a field based role with national coverage and will require you to have a full driving license.

This role will involve overnight stays as and when required to suit the needs of the business.

You will have experience working in a customer focused role and within IT field service repair.

CompTIA A+ Certification Desirable

This is a full-time permanent position and may involve working out of hours on a rota basis to ensure there is 24-hour cover 365 days a year

The standard working days are Monday to Friday