Field Engineer (Hardware / Break Fix)

Xact Placements Ltd; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A successful Managed Service Provider in Berkshire is seeking a Field Engineer for national field service visits. The role involves repairing equipment, assisting with installations, and providing customer support via phone. This full-time position may require overnight stays and working out of hours to ensure continual support throughout the year.

Qualifications

• Experience in a customer-focused role.
• Proficient in IT field service repair.
• Full driving license required.

Responsibilities

• Conduct field service visits to repair equipment.
• Assist with installation projects.
• Provide helpdesk telephone support.

Skills

Customer Focus

IT Field Service Repair

Education

CompTIA A+ Certification

Job description

Are you looking for a new exciting opportunity working as a Field Engineer for a successful Managed Service Provider to be based in Berkshire?

Your role will be to perform field service visits to our client base to repair failed equipment, to assist with installation projects and to assist our helpdesk by providing telephone support when required.

This is a field based role with national coverage and will require you to have a full driving license.

This role will involve overnight stays as and when required to suit the needs of the business.

You will have experience working in a customer focused role and within IT field service repair.

CompTIA A+ Certification Desirable

This is a full-time permanent position and may involve working out of hours on a rota basis to ensure there is 24-hour cover 365 days a year

The standard working days are Monday to Friday