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Field Engineer

UK Power Networks

London

On-site

GBP 54,000 - 81,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated Field Engineer to join their dynamic team in London. In this role, you will be pivotal in delivering the Capital Programme, ensuring high standards of safety and quality in construction and maintenance works. You will coordinate with field staff and manage contractor relationships, all while striving to meet customer expectations. This position offers a competitive salary package, including various allowances and benefits, and the opportunity for further training and development. If you are passionate about engineering and customer service, this role is a perfect fit for you.

Benefits

25 days Annual leave + Bank Holidays
Reservist Leave - Additional 18 days full pay
Personal Pension Plan
Tenancy Loan Deposit Scheme
Season Ticket Loan
Cycle to Work Scheme
Occupational Health support
Discounted gym membership
Employee Assistance Programme

Qualifications

  • Good organisational and communication skills are essential.
  • Must have ONC or HNC in Electrical Engineering or equivalent.

Responsibilities

  • Deliver construction, maintenance, and fault works to high standards.
  • Liaise with customers and manage relationships effectively.

Skills

Organisational Skills
Communication Skills
Safety Management
Flexibility
Customer Service
Ability to Work on Own Initiative

Education

ONC Electrical Engineering
HNC Electrical Engineering

Tools

SAP
MS Excel

Job description

80750 - Field Engineer

This Field Engineer will report to the Lead Field Engineer and will work within Network Operations based in our Pratt Street office. You will be a permanent employee.

You will attract a salary of £54,166 - £80,574 per annum (depending on experience), Inner London Allowance £6049.81, Non canteen allowance £329 and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 7th May 2025

  • 25 days Annual leave + Bank Holidays
  • Reservist Leave - Additional 18 days full pay and 22 unpaid
  • Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
  • Tenancy Loan Deposit Scheme, Season Ticket Loan
  • Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
  • Occupational Health support
  • Switched On - scheme providing discount on hundreds of retailers' products
  • Discounted gym membership
  • Employee Assistance Programme

Job Purpose:

To work as part of a team to deliver the Capital Programme, Connection, Maintenance and Faults within the London geographical areas. This includes liaison with customers, Network Operations and Control, networks planning and supervision of field staff and management of contractors.

Principle Accountabilities:

  • Ensure high standards of safety management throughout all areas of responsibility
  • Responsibility for delivery of all construction, maintenance and fault works to time, cost and quality
  • Ensuring staff comply with all policies and procedures and work to a high standard of quality
  • Daily planning, co-ordination and real time responsibility for the efficient utilisation of resources in conjunction with the London Region scheduling team
  • Liaise with HV/LV control - submission of HV/LV switching log, complete HV/LV network operations in accordance to distribution safety rules and policies and procedures.
  • Support and provide technical support to field staff
  • Manage and resolve any contract actual issues, with the support of Contract Management
  • Produce Risk Assessments and Method Statements for the safe delivery of projects work as and when required
  • Complete quality assurance checks of works completed and take action to rectify any quality issues identified
  • Liaise with and manage relationships with our customers with the aim of meeting their expectations wherever possible
  • To be prepared to assist other sections as and when required e.g. organisational changes, system emergencies etc as determined by your skills, knowledge and experience
  • Complete out of hours safety/emergency response (Standby) as and when required

Nature and Scope:

The post holder will be an integral part of the team responsible for the delivery of all Capital Programme, Connection, Maintenance and Faults work within a geographical area.

In conjunction with the scheduling team, Field Staff Supervisor and Field Staff you will be responsible for delivering an excellent service to the customer, ensuring we meet the requirements of our Guaranteed Service Standards.

From 1 October 2024 all new employees appointed to the Field Engineer or Lead Field Engineers roles within Network Operations will include a contractual requirement to undertake standby for a minimum period of 20 years, or up to the age of 55 whichever comes first.

Knowledge, Skills, Qualifications & Experience:

Essential

  • Good organisational and communication skills
  • ONC Electrical Engineering (or equivalent)
  • HNC Electrical Engineering, or equivalent (if not achieved, must be committed to undertaking studies)
  • IT literate, including financial and work package (SAP)
  • Current valid driving licence

Desirable

  • LV/HV authorisation on the LPN network
  • NRSWA (City & Guilds) Supervisors certificate
  • IOSH Managing Safely certificate
  • Familiarity with MS Excel spreadsheets

Key Competencies

Essential

  • Organisational Awareness
  • Customer Service
  • Safety Management
  • To be able to work on own initiative
  • Flexibility

Desirable

  • Project Management
  • Prioritisation/Scheduling experience

Should you not currently possess the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further training to equip the successful candidate appropriately. If the successful candidate does not possess all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until they have developed the required competencies.

To be appointed to a suitable point within "Band D grade" (£80,574) staff must have as a minimum; HNC (or equivalent) full Hv SAP Authorisation including Hv Faults

To be appointed to a suitable point within "Band E grade" (£65,241) staff must have as a minimum; ONC (or equivalent), full Lv AP Authorisation including Lv Faults

All other successful candidates will be appointed to a suitable point within £54,166

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