Field Engineer

Genesis Technology Services; Glasgow; On-site; GBP 35,000 - 58,000; Full time

Job summary

Genesis Technology Services seeks a Telecommunications Field Engineer to cover UK-wide travel. You will install, configure, test and maintain multi-technology telecom systems across operator networks, engaging with internal teams and external stakeholders.

The role requires hands-on installation, troubleshooting, and documentation across 2G-5G environments. Ideal candidates have a telecommunications background with SAFETY certs, TEL003, and a proactive, collaborative mindset.

Qualifications

• Must have UK work experience.
• Full UK driving licence and own vehicle.
• Ability to work nationwide and travel as required.
• Strong problem solving and attention to detail.

Responsibilities

• Attend sites as scheduled with correct equipment and materials.
• Work independently or in small teams.
• Conduct installation, commissioning, configuration, integration, call testing and troubleshooting of transmission equipment.
• Ensure documentation (HOPs, certificates, surveys, H&S, CDM) is completed accurately.
• Adhere to safety procedures and manage data/tools for task completion.

Skills

UK work experience

Driving licence

Team player

Attention to detail

Problem solving

Flexibility

Education

Telecommunications background

Health & Safety certifications

TEL003 Certification

RF Awareness

NRSWA Streetworks Certification

Emergency First Aid

Asbestos Awareness

Tools

Laptop

Test phone

Site tools & PPE

Job description

Telecommunications Field Engineer

Location: UK-wide (travel required)

Key Objectives / Deliverables

The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK.

You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders.

Operational Experience

Essential

• Proven experience working within a UK Mobile Network Operator environment.
• Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone).
• 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems.
• 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia.
• Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks.
• Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion.
• Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs.

Responsibilities

• Attend sites as scheduled, fully prepared with correct equipment and materials.
• Work independently or as part of a small team.
• Starlink installation, decommissioning, and maintenance
• Transmission migration activities
• CSG/Router installation
• Fibre installation and routing
• Rack installation and deployment
• Installation, commissioning, and integration of transmission equipment
• Router and pre-aggregates installation
• Patching and labelling
• Joint site visits and fault finding
• Site surveys and migrations
• AC/DC electrical installation
• BTS, BSC, and Core installation and optimisation
• Rigging, router switch installation/swapping
• Ericsson installations
• VMO2 transmission enablement, DC and space enablement
• Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records.
• Adhere to all operational and safety procedures at all times.
• Collect and manage required data and tools for task completion.
• Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities.
• Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated.

Person Specification

Essential

• Must have UK work experience.
• Full UK driving licence.
• Own car/van, laptop, test phone, and tools.
• Strong team player, capable of working independently.
• Excellent attention to detail and problem-solving ability.
• Positive, can-do attitude with flexibility to work nationwide.
• Willingness to work outside normal hours when required.

Academic & Technical Background

Essential

• * Background in Telecommunications or a closely related field.
• * Valid Health & Safety certifications for street works and rooftop access, including:
• * TEL003 Certification (or willingness to obtain within 2 weeks of joining)
• * Emergency First Aid
• * RF Awareness
• * Manual Handling
• * Asbestos Awareness
• * Rooftop Access (Fixed Ladder)
• * NRSWA Streetworks Certification

Desirable

• * BTEC ONC/OND (or equivalent) in a relevant technical subject.
• * DC and Electrical Awareness certification