Field Engineer

PXC; England; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading connectivity provider seeks a Field Engineer responsible for installing and maintaining multi-vendor equipment in network operations. Ideal candidates should possess strong telecommunications knowledge and experience with BT Exchanges. The role offers 40% remote work and includes a comprehensive benefits package such as private healthcare and flexible working arrangements.

Benefits

PXC Flex benefit with extra leave

Hybrid working policy

Starting holiday allowance of 25 days

Free private healthcare

Competitive pension scheme

Flexibility in work hours

Qualifications

• Knowledge of telecommunications is essential for the role.
• Understanding of BT Exchanges and Data Centres required.
• Expertise in DC power systems is crucial.

Responsibilities

• Install new hardware from various vendors to support network expansion.
• Commission new hardware according to vendor procedures.
• Analyze faults affecting services and resolve them.

Skills

Telecommunications knowledge

Understanding of BT Exchanges and Data Centres

DC Power expertise

Access Network Switches knowledge

Optical Networks experience

Job description

We are PXC, the UK's largest provider of wholesale connectivity. Our vision is to be the UK's #1 wholesale platform, offering connectivity, voice, cloud, and security services supported by the UK's most robust, secure, resilient, and reliable network. Born from the merger of Virtual1 and TalkTalk's wholesale services and national network business, we operate across three core sites: Salford, London, and Skopje, North Macedonia.

Our mission is to be the UK's best company to work for and to work with. We believe our success is driven by our employees, whom we empower to become experts embodying our core values: we care; we challenge; we commit.

About the Team

Field Engineering plays a key role in building, testing, and supporting PXC's access and core networks. This high-performance, converged network is essential for delivering services across the UK, utilizing cutting-edge technology to ensure the best service for our customers. The team is dynamic and high-performing, with varied work patterns including travel, night shifts, 24/7 on-call support, and remote work. Team members support each other and share knowledge, providing reports through KPIs.

About the Role

The Field Engineer (FE) is responsible for installing, commissioning, and maintaining multi-vendor equipment deployed in PXC networks. Tasks are assigned by the Senior Field Engineer (SFE) or NOC Engineers. The role involves onsite cooperation with internal departments and external contractors and includes participation in a 24/7 on-call rota.

What you will be working on

• Install new hardware from various vendors to support network expansion.
• Commission new hardware according to vendor procedures.
• Connect and commission new circuits via fibre optics or CatV cable.
• Connect and commission new power circuits via 50 V DC power systems.
• Analyze faults affecting services, including network and power issues, and resolve them satisfactorily.
• Identify issues related to space and power that may hinder equipment installation.
• Ensure safety and health standards are maintained for themselves and colleagues.
• QA equipment installations to ensure standards are met.
• Self-schedule work tasks for business-as-usual and project work when required.
• Adhere to budgets and challenge spend where necessary.

Requirements for Success

Essential:

• Telecommunications knowledge
• Understanding of BT Exchanges and Data Centres
• DC Power expertise
• Access Network Switches knowledge

Desirable:

• Optical Networks experience

Employee Benefits

• Our new PXC Flex benefit launched in January 2025, including Flex30 — an additional 30 hours of leave annually.
• Hybrid working policy offering 40% remote work and 60% in-office collaboration.
• Starting holiday allowance of 25 days, with up to 10 extra days via our holiday purchase scheme.
• Free private healthcare, a competitive pension scheme, and bonus opportunities.
• Free broadband, gifts for major life events, flexible salary sacrifice schemes, and various discounts.
• Inclusive employee networks to support integration and diversity.

(*Days and hours are based on full-time employment; leave is pro-rated for part-time employees.)

Our Values and Culture

At PXC, diversity fuels success and innovation. We strive for an inclusive workplace that reflects the communities and customers we serve. We foster a culture where everyone can be authentic. We are also flexible about work hours and want to discuss how you prefer to work.