Field Engineer

Cloud Decisions; Bristol; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading technology solutions provider, Cloud Decisions, is looking for an IT Field Engineer to join their thriving Bristol office. This role offers the chance to work on exciting projects across the UK. You will be part of a skilled team delivering excellent on-site services, enhancing your career while benefiting from a comprehensive benefits package.

Benefits

Access to a company vehicle

Paid overtime opportunities

25 days holiday plus bank holidays

Additional half-day holiday for birthday

Company pension plan

Medical cashback plan

Private medical insurance

Life assurance coverage

Free counseling services

Qualifications

• Experienced Engineer responsible for equipment installation, upgrades, maintenance, and troubleshooting.
• Modern Workplace expertise, including IaaS, PaaS, and SaaS.
• Proficient in network configurations and troubleshooting.

Responsibilities

• Deliver on-site services to clients in Bristol and South West region.
• Take ownership and accountability for assigned tasks.
• Maintain proactive communication with diverse clientele.

Skills

Ownership

Proactivity

Solution-oriented

Documentation

Education

Microsoft MCP qualification or higher

Tools

Microsoft Azure

Hyper-V

VMware

SonicWall

WatchGuard

DrayTec

Microsoft Server

Microsoft Windows

MacOSX

Wireless technologies

Job description

Job Title: IT Field Engineer - Exciting Opportunity in the South West!

Booming Growth | Exciting Internal Opportunities | A Fantastic Pipeline of Ongoing Projects

Location: South West, UK

Work Schedule:Monday to Friday - 37.5 hours per week (Hybrid working)

Compensation:£30,000 - £35,000

Driving Licence Required

“Without a doubt, the people within the company are the best thing about working here. Everyone is friendly, down to earth and helpful. Great Career progression and development pathways” – Current Employee

A Fantastic Opportunity…….

Work with an esteemed and award-winning technology solutions provider with a strong presence in major UK cities like Liverpool, Manchester, Edinburgh, Bristol, Newport, and London, is inviting you to join a thriving team. More than just a company; they’re a vibrant, united community driven by enthusiasm, ambition, and an unwavering commitment to excellence.

We're thrilled to offer a stimulating role for an experienced Engineer to become a vital part of the new and exciting Bristol office. The successful candidate will be welcomed into a highly skilled team, responsible for delivering on-site services to a diverse clientele spread across the UK, with a primary focus on Bristol and the South West region.

In this role, you'll take on diverse responsibilities such as equipment installation, upgrades, maintenance, troubleshooting, and more.

Key Qualities:

• Ownership and accountability are crucial.
• Proactive, adaptable, and forward-thinking individuals who actively seek innovative ways to exceed customer expectations.
• Solution-oriented professionals who value effectiveness, efficiency, and practicality.
• A deep appreciation for documentation and adherence to procedures.

Valuable Technical Experience:

• Modern Workplace expertise, including IaaS, PaaS, and SaaS.
• Proficiency with on-premises exchange, O365, and Azure.
• Knowledge of Hyper-V and VMware.
• Competency in router and firewall configurations, particularly SonicWall, WatchGuard, and DrayTec.
• Network installation, configuration, and troubleshooting.
• Familiarity with wireless technologies, including Ubiquity, DrayTec, and Ruckus.
• Proficiency with Microsoft Server from 2012 onwards, including building, configuring, and installing.
• Proficiency with Microsoft Windows 7 onwards.
• Familiarity with MacOSX and mobile operating systems (Apple and Android).
• Applicants with a Microsoft MCP qualification or higher and certifications in any of the mentioned fields will be highly regarded

A Comprehensive Benefits Package Includes:

• Access to a company vehicle on a carpool basis.
• Paid overtime opportunities.
• Generous holiday entitlement, including 25 days per year plus bank holidays.
• An additional half-day holiday for your birthday.
• Company pension plan in partnership with Royal London.
• Medical cashback plan through Medicash.
• Private medical insurance with Aviva.
• Life assurance coverage from AIG.
• Free counseling services for you and your family.

Cloud Decisions are proud to be part of Microsoft UK's Partner Talent Services and able to you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft 365, allowing us to have conversations at depth with you about your technical/consulting experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background.