Field Delivery Manager

Johnson Controls; Sunbury-on-Thames; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in Sunbury-on-Thames is seeking a Field Delivery Manager to lead a team of engineers delivering exceptional service to a key client. The ideal candidate should have proven experience in managing teams in a field-based engineering environment, possess strong leadership skills, and excel in communication and planning. This role offers a competitive salary, benefits, and opportunities for training and development.

Benefits

Competitive salary and overtime rates

Company van and fuel card

25 days’ holiday plus bank holidays

Paid sick leave

Comprehensive benefits package

Qualifications

• Proven experience managing teams in a field-based engineering environment.
• Strong people leadership, coaching, and performance management skills.
• Excellent planning, multitasking, and communication abilities.

Responsibilities

• Lead, coach and manage a team of field engineers across multiple sites.
• Ensure safety, compliance, and outstanding service are maintained.
• Build strong customer relationships and manage on-site issues.
• Monitor budget performance and identify efficiency opportunities.

Skills

People leadership

Performance management

Planning

Multitasking

Communication

Safety protocols

Job description

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Field Delivery Manager, Sunbury-on-Thames

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Client:

Johnson Controls

Location:

Sunbury-on-Thames, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d579dfb6b00d

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Field Delivery Manager reporting to Michelle Harrison

We’re looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers – with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you!

What you’ll do:

• Lead, coach and manage a team of field engineers across multiple sites
• Ensure safety, compliance, and outstanding service are maintained at all times
• Support and supervise performance to meet operational KPIs and customer expectations
• Build strong customer relationships and manage any on-site issues or complaints
• Monitor budget performance, cost control, and identify efficiency opportunities
• Coordinate call-out rotas, equipment, fleet use, and engineer schedules
• Identify training needs, onboard new engineers, and support succession planning
• Act as a key support to the Service Delivery Manager when required

What We Offer

• Competitive salary and overtime rates
• Company van, fuel card, tools, and PPE provided
• 25 days’ holiday plus all bank holidays
• Paid sick leave
• Comprehensive benefits package, including: matched pension contribution, life assurance, Employee assistance programme, employee referral scheme, high street discounts, cycle-to-work scheme, discounts on Johnson Controls security products
• Extensive on-the-job and cross-training opportunities
• Supportive and collaborative team environment
• Access to business resource groups
• Training on company values and products
• Company equipment provided to complete all jobs

What we’re looking for:

• Proven experience managing teams in a field-based engineering environment
• Strong people leadership, coaching, and performance management skills
• Excellent planning, multitasking, and communication abilities
• A proactive, solution-focused mindset with commercial awareness
• Able to work cross-functionally and build strong stakeholder relationships
• Comfortable managing safety protocols, audits, and compliance requirements

If you’re ready to lead from the front, inspire your team, and make a real impact on service excellence – apply now and be part of something big!