Field Delivery Manager

Johnson Controls, Inc.; Manchester; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Pension

Life assurance

25 days holiday + bank holidays

Employee discounts

Cycle to Work

Technical training

Zero Harm safety culture

Job summary

Johnson Controls, Inc. is seeking a site-based Field Delivery Manager in Capenhurst to lead a team delivering maintenance and service for HVAC and chiller systems at a major facility.

You will oversee maintenance scheduling, resource planning and client relationships while ensuring safety and compliance with RAMS and COSHH. This role requires SC clearance and a strong background in large-tonnage chillers.

Qualifications

• HVAC/refrigeration expertise with large chiller assets.
• Proven leadership and team management ability.
• Knowledge of EHS, RAMS and COSHH standards.

Responsibilities

• Lead a team of HVAC technicians and coordinate activities.
• Oversee planned and reactive maintenance and reporting.
• Manage out-of-hours rotas and resources.
• Ensure compliance with EHS, RAMS and COSHH requirements.
• Maintain client relationships and service quality.

Skills

Team leadership

HVAC/refrigeration

Client relationship management

Workload planning

Communication

Education

Level 3 Refrigeration & Air Conditioning

F-Gas/Refrigerant Handling (2079)

Full UK driving licence

Tools

SAP

ServiceMax

MS Office

Job description

Field Delivery Manager
Location: Capenhurst, Cheshire

SC Clearance is required for site access and will be arranged before the start date.

At Johnson Controls, we're the global leader in smart, healthy and sustainable buildings. We are seeking a site-based Field Delivery Manager to lead a team of HVAC technicians delivering maintenance and service support for HVAC and chiller systems at a prestigious manufacturing facility.

What We Offer

• Competitive salary plus overtime paid at premium pay rates

• Company vehicle, mobile phone, tablet, PPE and specialist equipment

• 25 days holiday plus bank holidays

• Pension, life assurance and Employee Assistance Programme

• Employee discounts, Cycle to Work scheme and referral programme

• Ongoing technical training and career development opportunities

• Strong commitment to safety through our Zero Harm culture

The Role

You will lead a team responsible for maintaining and servicing complex chiller systems, including centrifugal, screw and magnetic bearing compressors. You'll ensure service delivery meets client KPIs, manage workload planning, coordinate additional technician resources when required, and maintain strong client relationships.

Key responsibilities include:

• Managing a team of HVAC technicians

• Overseeing planned and reactive maintenance activities

• Reviewing and issuing maintenance and service reports

• Managing out-of-hours rotas and resource planning

• Ensuring compliance with EHS, RAMS and COSHH requirements

• Managing site tools, equipment, calibration and PAT testing records

• Working closely with site administration and client stakeholders

What We're Looking For

Essential Qualifications

• Refrigeration & Air Conditioning Level 3

• F-Gas/Refrigerant Handling Certification (2079)

• Full UK Driving Licence

Experience & Skills

• Strong HVAC/Refrigeration background with large tonnage chillers

• Previous team leadership or supervisory experience

• Sound knowledge of EHS, RAMS and COSHH requirements

• Ability to build strong client relationships and manage priorities effectively

• Competent in Microsoft Office and digital service management systems (SAP and Service Max experience beneficial)

Desirable

• IOSH qualification

• Experience working within nuclear or other highly regulated manufacturing environments

This is an excellent opportunity for an experienced HVAC professional to combine technical expertise with leadership responsibility in a safety-critical and rewarding environment.