Field CTO

ADARA; United Kingdom; On-site; GBP 100,000 - 150,000; Full time

Job summary

A leading company in the technology sector seeks a Regional Field CTO who will blend technical excellence with customer success to drive strategic engagements. You will lead a team of technical professionals while designing cloud architectures and ensuring customer satisfaction. Ideal candidates will have significant experience in technical leadership and sales, along with advanced degrees in relevant fields.

Qualifications

• At least 10 years’ experience in a relevant role and at least 5 years in a senior role.
• Deep understanding of the company’s technology and the ability to convey complex technical information clearly.
• Strong knowledge of the sales process and ability to align technical solutions with business value propositions.

Responsibilities

• Lead strategic engagements with customers and design complex cloud architectures.
• Manage employee performance, providing real-time feedback, coaching, and support.
• Collaborate with sales and marketing teams to develop compelling technical messaging.

Skills

Technical Expertise

Sales Acumen

Customer Focus

Communication Skills

Collaboration and Leadership

Problem-Solving

Industry Knowledge

Education

Advanced degree in computer science, engineering or mathematics

AWS Solutions Architecture Certification or VMware Certification

Job description

As Regional Field CTO you will operate at the intersection of technical excellence, customer success, and business strategy. You will lead strategic engagements with customers, design complex cloud architectures, mentor solution architects and sales engineers, and act as a trusted advisor to both customers and internal teams. This is a hands-on, leadership role requiring versatility - you may architect new environments, review cloud operational health, act as a key relationship owner, and help define our pre-sales and customer success methodologies.

Your day to day:

• Talent Development and Management
• Team Leadership: Lead and mentor others, including a team of regional technical professionals, fostering a culture of continuous learning and professional growth.
• Performance Management: Manage employee performance, providing real time feedback, coaching and support, to develop people to their full potential.
• Strategic Leadership
• Technical Strategy Development: Contribute to the development of the company’s technical sales strategy, ensuring it aligns with broader business goals and objectives.
• Thought Leadership: Serve as a thought leader both within the company and in the broader industry, participating in conferences, webinars, and writing articles or white papers.
• Innovation Driver: Identify opportunities for innovation within the sales process and customer solutions, advocating for the adoption of new technologies and approaches.
• Technical Sales Support
• Pre-Sales Engineering: Work closely with the sales team to provide technical expertise and support during the sales process, including product demonstrations, technical presentations, and solution design.
• Solution Architecture: Design and propose technical solutions tailored to meet the specific needs and challenges of prospective customers, ensuring alignment with their business objectives.
• Proof of Concept (PoC) Development: Lead the development and delivery of PoCs to demonstrate the capabilities and value of the company’s products to potential customers.
• Technical Due Diligence: Assist in the evaluation of potential sales opportunities from a technical perspective, ensuring the feasibility and alignment with company capabilities.
• Customer Engagement and Relationship Management
• Customer Advocacy: Act as a trusted advisor to key customers, understanding their technical challenges and providing solutions that drive value and enhance their satisfaction.
• Post-Sales Support: Ensure a smooth transition from sales to implementation, working closely with customer success and support teams to address any technical issues that arise post-sale.
• Technical Relationship Building: Build and maintain strong technical relationships with key customer stakeholders, fostering long-term partnerships.
• Product and Market Insights
• Product Feedback: Gather and communicate customer feedback and market insights to product management and development teams to inform future product enhancements and innovations.
• Competitive Analysis: Stay informed about industry trends and competitor products, providing insights that help position the company’s offerings effectively in the market.
• Technology Trends: Keep abreast of emerging technologies and trends that could impact the company’s products and customer needs.
• Cross-Functional Collaboration
• Sales and Marketing Alignment: Collaborate with sales and marketing teams to develop compelling technical messaging and materials that effectively communicate the value of the company’s products.
• Training and Enablement: Provide ongoing training and technical enablement for the sales team to ensure they have the knowledge and skills needed to effectively sell complex solutions.
• Inter-Departmental Liaison: Act as a liaison between sales, product, and engineering teams to ensure seamless communication and alignment on customer needs and product capabilities.
• Reporting and Metrics
• Sales Performance Analysis: Analyze sales performance data to identify technical trends and insights that can inform strategy and improve sales outcomes.
• Reporting: Provide regular updates to senior leadership on technical sales activities, customer feedback, and market trends.

What you bring :

• At least 10 years’ experience in a relevant role and at least 5 years in a senior role.
• Technical Expertise: Deep understanding of the company’s technology and the ability to convey complex technical information clearly and effectively.
• Sales Acumen: Strong knowledge of the sales process and the ability to align technical solutions with business value propositions.
• Customer Focus: Proven ability to engage with customers, understand their needs, and provide solutions that enhance their success and satisfaction.
• Communication Skills: Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• Collaboration and Leadership: Strong collaborative skills with the ability to lead cross-functional teams and influence stakeholders at all levels.
• Problem-Solving: Creative and strategic thinker with the ability to analyze complex problems and develop innovative solutions.
• Industry Knowledge: In-depth understanding of the industry and market in which the company operates, including trends, challenges, and competitive landscape.

Your education:

• Advanced degree in computer science, engineering or mathematics or equivalent experience
• AWS Solutions Architecture Certification or VMware Certification would be an advantage.

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