Field Care Supervisor — Lead & Elevate In-Home Care

City and County Healthcare Group Ltd

Potton

On-site

GBP 19,286 - 20,664

Full time

14 days+
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Benefits offered by this job

28 days' annual leave
Fully paid training
NVQ/Diplomas funding
Wellbeing platform access
Refer-a-Friend scheme
Being part of the UK's largest home ca

Job summary

City & County Healthcare Group Ltd. is seeking a Field Care Supervisor to lead our dedicated team in Bishop's Stortford. The role focuses on delivering high-quality domiciliary care in the community, bridging office operations with frontline care workers.

The position demands frontline supervision, risk assessments, and rota planning, with flexible full-time hours, and travel across England as needed.

Qualifications

  • Minimum 1 year as a Field Supervisor in the UK care sector; domiciliary care experience is desirable.
  • Knowledge of CQC standards, regulations and safeguarding procedures.

Responsibilities

  • Conduct initial risk and needs assessments in homes or hospital/residential settings.
  • Carry out care reviews with clients and families; ensure person-centred care plans.
  • Perform care quality audits; gather client feedback and follow up on actions.
  • Provide supervision and support to frontline Care Assistants; conduct spot checks and assessments.
  • Assist onboarding and ongoing staff development; shadow new carers.
  • Monitor CQC compliance; support inspections and audits.
  • Plan rotas with Care Coordinators and participate in on-call rota.
  • Engage in multi-disciplinary reviews and maintain relationships with service users and teams.
  • Ensure accurate documentation in care management systems; maintain records.

Skills

People management
Coaching
Operational experience

Tools

Care management systems
MS Excel
MS Word

Job description

City & County Healthcare Group Ltd. is seeking a Field Care Supervisor to lead our dedicated team in Bishop's Stortford. The role focuses on delivering high-quality domiciliary care in the community, bridging office operations with frontline care workers.

The position demands frontline supervision, risk assessments, and rota planning, with flexible full-time hours, and travel across England as needed.

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